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Wed Nov 21, 2007 5:53 pm  |
Forgive me mods for starting yet another Marini thread but due to the content I wanted to make sure this didn't get lost in the shuffle. If this should be in another forum, I apologize in advance. Those of you who know me, know that I've been rather disenchanted with JMSR over the handling of the situation with JMAIE and have been rather vocal about it. For this reason, I wanted to share a rather unusual experience I had today.
Yesterday, after reading another press release at JMSR I got angry and hit the contact us button. After filling out my information I proceeded to say my piece, as I'd done with Revitalash several days before. You can imagine my surprise when I answered my phone last evening to a woman who identified herself as Jan Marini's personal assistant.  She was calling to set up a time where Jan Marini herself could call me to discuss my concerns. Soo, today at 4:00 EST I got a call from Jan Marini. She was most gracious and willing to answer any question I had. I think the lady deserves props for caring enough about her consumers that she is willing to call a cranky chick in the midwest during what has to be a demanding time for her business, let alone the day before a holiday. I'm impressed and more than willing to give my money to someone with a lot of grit and class. She willingly shared some inside information that she can't openly talk about and I am so impressed and wanted to share this with you as well. I think whether you've tried her products or not, whether they may not have worked for you, all of us can appreciate that this woman was basically a pioneer in skincare. I know I feel better about supporting JMSR after today.
I think in the next few weeks or so we are going to see some interesting information come out that will be eye opening, pardon the pun, to us.
I also wanted to mention that I received an email from RL today as well, it however, was more of a form letter with a somewhat condescending tone to it.
I am still in awe of this little experience!! |
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Recent Karin Herzog convert. |
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Wed Nov 21, 2007 8:29 pm |
Ok, I'm feeling a little less shell shocked and am thinking clearer.  I wanted to add a few things.
One, I'm more convinced than ever that eyelash products, such as JM and RL are safe. There is a new article/statement that I saw on the press page at RL, scroll to the bottom, and you will see where the FDA comes out and states there have been no reported damage to the eyes as they have theorized.
Secondly, JM received notice about the embargo and it took six months before the company was notified of the reason it was embargoed. Hence, the lack of information available to us. An interesting tidbit, when Jan was developing the original formula, her patent attornies told her to not put the formula out for the public, she used the "eyelash growth ???" *sorry, I've blanked the correct phrase* because she thought it was cute and was then a little surprised when she found out that that "cute" little term was the cause of all the brouhaha.
JM also told me that she has been somewhat hamstrung by what she can publicly say due to the advice of the legal eagles. I still have some questions on the handling of the situation but I have a better understanding of the process they've been going through.
I was wrong about RL reformulating. I'm pretty sure that havana nailed it when she theorized RL didn't change the formula but only the marketing labels.
There are two investigative reporters who are working on this story since the WSJ's article was published. The author of the WSJ talked to these reporters and told them something isn't adding up here. This should be interesting. |
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Recent Karin Herzog convert. |
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