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Lucious79
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Joined: 11 Mar 2007
Posts: 5
Sun Mar 11, 2007 9:37 am      Reply with quote
Has anyone ordered from this site? I recently ordered some Trind Nail Care products and have yet to hear anything from this site and obviously haven't received my order. I tried to email, but got a returned message. I also tried calling the number provided, but got an answering machine. Just wondering if anyone else had similar problems, or any suggestions.
ParisTroika
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Sun Mar 11, 2007 10:20 am      Reply with quote
How strange..and how very unnerving! Did you leave a message?
I saw they had two email addresses, did you try both?

I'd definitely file a complaint with the BBB, especially once you've exhausted all options. Keep track of when you call and email and put that in your complaint.

If you used a credit card I'd call them and let them know you haven't received anything and try to get your money back.

Good luck! I hate companies like that! Sad

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32, Fair Skin, combo/break-out prone. Simple routine of REN No. 1 Purity Cleansing Balm and Argan oil as a moisturizer; Clarisonic when needed. That's it!
Ke Jiang
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Sun Mar 11, 2007 11:14 am      Reply with quote
My sister had placed several orders here and very satisfied. So she told me and I am very glad to find many things I want here.
Lucious79
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Mon Mar 12, 2007 7:17 pm      Reply with quote
Everything turned out ok. It was UPS'S fault..not the actual web-site. So, everything worked out.
ParisTroika
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Mon Mar 12, 2007 10:12 pm      Reply with quote
Did they ever contact you though (the company I mean). They still should have replied to your emails Smile
IMO anyway.

Glad it all worked out for you though!

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32, Fair Skin, combo/break-out prone. Simple routine of REN No. 1 Purity Cleansing Balm and Argan oil as a moisturizer; Clarisonic when needed. That's it!
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