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Is my baby Quasar defect !
EDS Skin Care Forums Forum Index » Skincare Tools & Do-It-Yourself Skincare
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diaan46
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Sun Jan 27, 2008 2:19 am      Reply with quote
Hello all baby users.

Can you help me out,........my bulbs are burning on the right much intensive than on the left.

On green, on orange and on red, there burning 12 bulbs. six intensive and six just red?

Is this normal?
AnnieR
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Sun Jan 27, 2008 7:34 am      Reply with quote
That doesn't sound right, but I am not looking at the bulbs to compare. I would call customer service and see what they say.

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brenpatsa
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Sun Jan 27, 2008 8:13 am      Reply with quote
diaan46 wrote:
Hello all baby users.

Can you help me out,........my bulbs are burning on the right much intensive than on the left.

On green, on orange and on red, there burning 12 bulbs. six intensive and six just red?

Is this normal?


That's what mine does and I was told that is correct.
diaan46
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Sun Jan 27, 2008 8:47 am      Reply with quote
Well that's my concern there must by 12 burning and 12 are not visible for the human eye!!

So I believe from the 12 burning bulbs(the ones you can see) there are 6 not good. it must bee equally
Advanced Therapeutics
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Sun Jan 27, 2008 9:31 am      Reply with quote
diaan46 wrote:
Hello all baby users.

Can you help me out,........my bulbs are burning on the right much intensive than on the left.

On green, on orange and on red, there burning 12 bulbs. six intensive and six just red?

Is this normal?


Diaan46,

This is normal. The Baby Quasar uses two types of visible light, red and amber. The 6 amber lights will illuminate more brightly than the 6 red.

Cheers!

Alex
Quasar Light Therapy
www.QuasarPro.com
1-610-688-3441
msaries1
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Sun Feb 17, 2008 10:29 pm      Reply with quote
diaan46, I'm glad you posted this. I've emailed AT at least three times regarding the same thing on my BQ, and have never received a reply. Good to know it IS working correctly!
Ambien
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Mon Feb 18, 2008 8:31 am      Reply with quote
Ditto, thanks diaan46, was wondering the same thing myself! Razz
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