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RuthMarion
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Wed Dec 17, 2008 5:04 am      Reply with quote
marina wrote:
RuthMarion wrote:
bethany wrote:
Just an FYI...I have contacted EDS and asked when ZO will be available for sale. I'll keep everyone posted.


Just to let everyone who doesn't live in the US that they won't be eligible to purchase. Sometimes I get so.... but I won't go there... Neutral Apparently it's a ZO thing so don't be angry at EDS.
Anyway, it's time to go and feed the horse so I can go into town to pick up some more oil for our lamps. This afternoon I'll probably have the hubby chop some more wood - it's supposed to be a cold winter. It astonishes me what it's like just 30 miles away to the US border - what amazing things lie on the other side Sad
BTW - I am 1/2 American. Born in Windsor Ontario & raised in sunny southern California so I am not anti American at all!!



WHAT???? But, I can buy directly from ZO..they ship international. That doesn't make sense.


I know. Go figure. Confused
marina
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Wed Dec 17, 2008 5:19 am      Reply with quote
zoskinhealth wrote:
Hi, Ruthmarion:

I'm not sure where the "disconnect" is, but ZO did not place any restrictions on selling in the US or Canada. It is only in countries where we have distributor agreements that we are not allowed to enter the e-commerce channel. Thanks for the "heads-up", though, I'll make sure that we get this cleared up for our friends who are north of the border.

Donna Queen



Have I told you how much I like you lately Cool Make sure you tell them we're trying to do our part to help with the economy!
Jeffiner13
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Wed Dec 17, 2008 6:50 am      Reply with quote
..... Born in Windsor Ontario & raised in sunny southern California so I am not anti American at all!![/quote]

Ruth, I am from Windsor, Ontario....well LaSalle

lol!!

How Cool?
Jeffiner13
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Wed Dec 17, 2008 7:08 am      Reply with quote
FYIguy wrote:
rileygirl wrote:
lifecoach wrote:
I have upped my maintenance of obagi to full-time at the moment to get rid of the last of the scars and will finish by january.

I would like to start on ZO as essential should stock it by then. Could anyone give me an idea on what I should be buying and what my routine should be?

Thank you! Very Happy


Hi, lifecoach. I am sure Donna and/or Justin will be along to give you their expert advice on what products of ZO to incorporate into Nu Derm. I am not sure how many products you want to use of ZO, but my 2 cents would be to add in the Exfoliating Polish from ZO, which is great and will get rid of any flakes/dryness from the Nu Derm, as well as their Growth Factor Serum (which you can use while you are on Nu Derm), and the ZO sunscreen (which is way nicer than the Nu Derm sunscreen, feels heavenly on your skin, and most importantly works great!).


Hi Lifecoach,

I agree with Rileygirl's recommendation without knowing more details. If you'd like a regimented recommendation, please PM me with information on the products you'll continue using, skin type, issues being addressed, and anything else you think I should know and I'd be happy to put together a suggestion of ZO products to incorporate.

I look forward to hearing from you.


Best regards,
Justin Morgan
Vice President of Research & Development
ZO Skin Health, Inc.


Justin, I am too interested in this information. How can I PM you, I am new to this.
leeleedeedee
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Wed Dec 17, 2008 7:15 am      Reply with quote
Okay, I'm confused. Can someone please tell me(yes or no becuae I need a really simple answer) will we Canadians be able to purchase ZO skin care products from EDS??
Septembergirl
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Wed Dec 17, 2008 8:07 am      Reply with quote
leeleedeedee wrote:
Okay, I'm confused. Can someone please tell me(yes or no becuae I need a really simple answer) will we Canadians be able to purchase ZO skin care products from EDS??


And what about Europeans??? Can we purchase ZO products from EDS???

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Jeffiner13
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Wed Dec 17, 2008 11:27 am      Reply with quote
Is anyone else not seeing Mordphort's replies???
jom
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Wed Dec 17, 2008 11:55 am      Reply with quote
Jeffiner13 wrote:
FYIguy wrote:
rileygirl wrote:
lifecoach wrote:
I have upped my maintenance of obagi to full-time at the moment to get rid of the last of the scars and will finish by january.

I would like to start on ZO as essential should stock it by then. Could anyone give me an idea on what I should be buying and what my routine should be?

Thank you! Very Happy


Hi, lifecoach. I am sure Donna and/or Justin will be along to give you their expert advice on what products of ZO to incorporate into Nu Derm. I am not sure how many products you want to use of ZO, but my 2 cents would be to add in the Exfoliating Polish from ZO, which is great and will get rid of any flakes/dryness from the Nu Derm, as well as their Growth Factor Serum (which you can use while you are on Nu Derm), and the ZO sunscreen (which is way nicer than the Nu Derm sunscreen, feels heavenly on your skin, and most importantly works great!).


Hi Lifecoach,

I agree with Rileygirl's recommendation without knowing more details. If you'd like a regimented recommendation, please PM me with information on the products you'll continue using, skin type, issues being addressed, and anything else you think I should know and I'd be happy to put together a suggestion of ZO products to incorporate.

I look forward to hearing from you.


Best regards,
Justin Morgan
Vice President of Research & Development
ZO Skin Health, Inc.


Justin, I am too interested in this information. How can I PM you, I am new to this.


Jeffiner, to PM someone just look at the box on the left that has ther person's name in it and you will see PM, click on that icon to send a PM to someone.
jom
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Wed Dec 17, 2008 11:57 am      Reply with quote
leeleedeedee wrote:
Okay, I'm confused. Can someone please tell me(yes or no becuae I need a really simple answer) will we Canadians be able to purchase ZO skin care products from EDS??


From Donna's post it sounds like no one in the US or Canada will have a problem buying ZO from EDS.
Jeffiner13
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Wed Dec 17, 2008 12:45 pm      Reply with quote
Thank you!!
taobunny
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Wed Dec 17, 2008 1:10 pm      Reply with quote
bethany wrote:
Just an FYI...I have contacted EDS and asked when ZO will be available for sale. I'll keep everyone posted.


Grrrr, I know - I've been checking daily (sometimes multi-daily LOL) - waiting and waiting...

They said in the second half of December. Well, it's technically now the second half of December... < tapping toes, snapping fingers >
havana8
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Thu Dec 18, 2008 1:42 pm      Reply with quote
ZO's arrrived!!! ZO's arrived!
http://www.essentialdayspa.com/zo-skin-health-obagi.htm

And the Ossential Daily Power Defense (30 mL / 1.0 Fl. oz.) is available as a GWP (maximum one per order) when the Jumpstart Anti-Aging Kit is purchased. Razz
http://www.essentialdayspa.com/zo-skin-health-g_771.htm
taobunny
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Thu Dec 18, 2008 4:31 pm      Reply with quote
havana8 wrote:
ZO's arrrived!!! ZO's arrived!


Yay! Just got back from a client meeting - and what a nice surprise!

I just ordered my Jumpstart Kit and an exfoliating polish (since Bethany loves it so much)... I'll keep ya'll posted as to what I think... Very Happy
sister sweets
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Thu Dec 18, 2008 8:31 pm      Reply with quote
I just ordered a jumpstart kit to. Excited to try this line based on great reviews. My Karin Herzog is getting very low and this was oh so tempting. But the clincher was the Freebie product. And I actually got a free gift this time.
Merry christmas to me. thanks EDS.
tish
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Thu Dec 18, 2008 10:30 pm      Reply with quote
I just purchased the Jumpstart kit and the freebie was not listed on the receipt. I emailed to make sure that it was included. Is it automatically included or did anyone else see the Daily Defense listed on her receipt?
m1rox
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Thu Dec 18, 2008 10:34 pm      Reply with quote
You have to put the freebie into your shopping cart. But don't worry, since you have emailed them. I am sure they will deal with it appropriately. EDS have great customer service!
tish
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Thu Dec 18, 2008 10:43 pm      Reply with quote
Thanks mlrox! I am new to EDS and its the first time I have ordered anything. Now I will know next time.
keli13
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Fri Dec 19, 2008 7:03 am      Reply with quote
When I put the free ZO Skin Health Ossential Daily Power Defense (30 mL / 1.0 Fl. Oz.) in my cart it shows that I will be charged for it on top of the ZO starter kit. Will the cost be refunded back to me?
m1rox
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Fri Dec 19, 2008 7:51 am      Reply with quote
I put the free gift from this link. There's no charge shown on my account for it. Perhaps there are a few glitches on the website since this line is new:
http://www.essentialdayspa.com/-free-gift---zo-skin-heal-p_10270.htm
zoskinhealth
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Fri Dec 19, 2008 11:03 am      Reply with quote
Septembergirl:

I wish I could give you a simple answer to your question (can you by ZO if you live in Europe?).

Because of the agreements that we have with our European retailers and distributors (including Harrod's, Selfridges in UK and Beauty Cube in Spain), neither ZO nor EDS is able to ship direct to those countries. You can of course buy from those stores, or from Harrod's website.

Where do you live? If shopping at one of those stores is totally impractical, we can try to help you out in some other way. We aim to please!

Thanks for your interest.

Donna Queen

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zoskinhealth
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Fri Dec 19, 2008 11:17 am      Reply with quote
When Jergens introduced their Natural Glow body lotions they had a marketing ploy--they deliberately short-shipped their retailers so that they could create a back-order situation, and create marketing buzz. Within just two days, all the retailers claimed to be "Sold out!"

Such is not the case with us--as a new company we don't have the luxury to be so manipulative.
But we're selling out very quickly on the ZO Jumpstart Kit--not just because of the gift-with-purchase offer, but because Allure magazine (January issue) has named Radical Night Repair as one of the six best products that have prescription-like results. (the editor of Allure is also a great fan of retinol, and calls it the best anti-aging ingredient).

So since Radical Night Repair is included in the Jumpstart Kit, and since it's getting very favorable press attention, and has a gift-with-purhcase, I just wanted to give you a heads up that we may not able to keep them in stock throughout the promotion period (which ends 12/31).

We'll give updates on when the product will be back in stock and regret the inconvenience. We hadn't expected the Allure story.

Radical Night Repair will not be part of the new promotional kit which will be available January 1.

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FYIguy
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Fri Dec 19, 2008 11:27 am      Reply with quote
Hi everyone,

I just wanted to stop in to let everyone know I will be out on holiday starting today and will be returning to work on January 5th.

In the interim, if you have questions, please post them. I will get to them as soon as I return to the office.

I hope everyone has a wonderful holiday season and happy New Year.


Best regards,
Justin Morgan
Vice President of Research & Development
ZO Skin Health, Inc.

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Septembergirl
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Fri Dec 19, 2008 11:35 am      Reply with quote
zoskinhealth wrote:
Septembergirl:

I wish I could give you a simple answer to your question (can you by ZO if you live in Europe?).

Because of the agreements that we have with our European retailers and distributors (including Harrod's, Selfridges in UK and Beauty Cube in Spain), neither ZO nor EDS is able to ship direct to those countries. You can of course buy from those stores, or from Harrod's website.

Where do you live? If shopping at one of those stores is totally impractical, we can try to help you out in some other way. We aim to please!

Thanks for your interest.

Donna Queen


Thank you for your answer.

I live in Norway, and as far as I know, there are no retailers for ZO Skin Health in Scandinavia. It says nothing about shipping restrictions to certain countries on EDS website, so I guess I will be able to order from EDS? Anxious

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taobunny
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Fri Dec 19, 2008 1:33 pm      Reply with quote
zoskinhealth wrote:

Radical Night Repair will not be part of the new promotional kit which will be available January 1.


Uh oh, I ordered only one jumpstart kit... Maybe I'd better order a couple more... < furiously searching under couch cushions for more pennies >
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Fri Dec 19, 2008 2:12 pm      Reply with quote
YEH ITS HERE ITS HERS Very Happy Very Happy

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