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Can't redeem my voucher since Site has renovated
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Kate
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Joined: 23 Sep 2003
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Sun Nov 14, 2004 8:12 pm      Reply with quote
Hi gals (and guys)

I forgot about an old gift voucher I received for the site, I just went to redeem it with my order and it's not working, apparently the number is invalid.
It was to the amount of $50.00 and was given before the site underwent its change.
Are there expiry dates with the vouchers or is there some other problem?
Any help much appreciated Sad Cool
Winnie
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Sun Nov 14, 2004 8:20 pm      Reply with quote
Kate,

I am sure someone will get in touch with you tomorrow when the Spa opens. Perhaps you should send them an email from their site.

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As I am getting older I realize my biggest beauty secret is smile more and frown less. Be aware that wrinkles do not make a person unattractive. Cynicism, unforgiveness, anger and jealousy are the real culprits. Sixty something Smile
phredd4
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Sun Nov 14, 2004 9:15 pm      Reply with quote
Kate wrote:
Hi gals (and guys)

I forgot about an old gift voucher I received for the site, I just went to redeem it with my order and it's not working, apparently the number is invalid.
It was to the amount of $50.00 and was given before the site underwent its change.
Are there expiry dates with the vouchers or is there some other problem?
Any help much appreciated Sad Cool


Kate the same thing happened to me. I emailed the company and Magda told me to write my EDS forum username and voucher number in the note area and they'd take the $50 off manually.
Kate
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Mon Nov 15, 2004 8:45 pm      Reply with quote
Thanks gals

I can't believe I didn't think of just directly contacting them : Wish me luck!

Oh, and sorry for cluttering the board!! Only just noticed the no customer service bit Embarassed
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