Hair color disaster
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free skin care · Wed Dec 30, 2009 10:49 am

Please help, I need advise on what to do. I went to my hairdresser on Monday and needed my roots touched up.

She mixed the color that I have used for years(med alburn)she stopped and went to the restroom and came back to color room and picked up the wrong bowl of color and put it on my head after 30 mim combed the rest through my hair. Now my hair is very dark brown and the highlights are some kind of red color. I am way to old for dark brown hair. She said it very hard to lighten hair,but she could use alittle bleach on it also very hard on the hair and I would have to wait 2 weeks before that,or I could just let it grow out.I have shoulder length hair. Am willing to get it cut,but I not so sure about the bleach and really don't know what to do.

She will fix it,no cost to me,but I am very scare to do the bleach thing.

Need any help and advise please,scarfs are not my thing.

Oh BTW the other lady was'nt too happy either her hair was blond.

free skin care · Wed Dec 30, 2009 3:05 pm

Leggy 61 wrote:

Please help, I need advise on what to do. I went to my hairdresser on Monday and needed my roots touched up.

She mixed the color that I have used for years(med alburn)she stopped and went to the restroom and came back to color room and picked up the wrong bowl of color and put it on my head after 30 mim combed the rest through my hair. Now my hair is very dark brown and the highlights are some kind of red color. I am way to old for dark brown hair. She said it very hard to lighten hair,but she could use alittle bleach on it also very hard on the hair and I would have to wait 2 weeks before that,or I could just let it grow out.I have shoulder length hair. Am willing to get it cut,but I not so sure about the bleach and really don't know what to do.

She will fix it,no cost to me,but I am very scare to do the bleach thing.

Need any help and advise please,scarfs are not my thing.

Oh BTW the other lady was'nt too happy either her hair was blond.

Firstly, you have to remember, your hairdresser must take the responsibility for this, as he/she is a professional and they have to put this right for you.

Your hairdresser is right, the only thing that can lift the colour out is bleach and your hair needs to rest and harden after a permanent colour, but your hairdresser could weave some low-lights to see if this breaks up the dark brown.

My suggestion is that you have a mixture of tin foil hi-lights throughout the hair and then ask your hairdresser to apply your normal auburn colour over the bleached hi-lights - the hi-lights should be a straw colour no lighter - and the auburn low-lights will give you back your natural base colour and some lights to break up the dark brown - if this doesn't work - you haven't committed to the whole head being bleached so the condition should be ok for any further chemical work.

HTH

PQ

free skin care · Wed Dec 30, 2009 6:15 pm

Thanks so much,low and high lights sound like a plan I think I can live with. My hair is very dry now so I know I must wait for a couple of weeks. Is there anything I can do in the mean time to help get it back into shape?
My hairdresser did take full responsibility for it and said she would do whatever it took to fix it.There was 3 of that had the wrong color so the hairdressers are out alot of money.

free skin care · Wed Dec 30, 2009 8:25 pm

As am ex cosmetologist washing with JJ baby shampoo which is actually pretty alkaline helps remove some of the color! You can do this more than once but DEEP CONDITION after each time with any good conditioner I suggest leaving it in for at least 1 hour and wrap in plastic caps and a towel or any way to add heat to the conditioner, I use a heat cap sold at most beauty supply stores! The added heat helps open the cuticle layer of the hair to allow the conditioner to absorb deep into the hair shaft, it also usually brings out more of the excess color!

HTH
DM

Leggy 61 wrote:

Thanks so much,low and high lights sound like a plan I think I can live with. My hair is very dry now so I know I must wait for a couple of weeks. Is there anything I can do in the mean time to help get it back into shape?
My hairdresser did take full responsibility for it and said she would do whatever it took to fix it.There was 3 of that had the wrong color so the hairdressers are out alot of money.

free skin care · Wed Dec 30, 2009 9:51 pm

DarkMoon wrote:

As am ex cosmetologist washing with JJ baby shampoo which is actually pretty alkaline helps remove some of the color!

I think I read somewhere that Prell shampoo and regular dishwash soap also remove some color. Is that right, darkmoon?

free skin care · Wed Dec 30, 2009 9:52 pm

Great,I will go get one tomorrow(heat cap). Will doing this for a couple of weeks be enough so I can get lo & high lights,or should I wait longer? My hair is a mess and color is about a #9 but it normally about a #6 with highlights.

free skin care · Wed Dec 30, 2009 9:53 pm

Great,I will go get one tomorrow(heat cap). Will doing this for a couple of weeks be enough so I can get lo & high lights,or should I wait longer? My hair is a mess and color is about a #9 but it normally about a #6 with highlights.

free skin care · Wed Dec 30, 2009 9:56 pm

Sorry for the extra post,its been one thing after another all month.

free skin care · Wed Dec 30, 2009 10:40 pm

There are products that are made as a color remover.

Two that have I've heard of (have not used) are ColorFix, and ColorOops. Supposedly, a color can be brought down 4 shades or so.

Wow.. what a mistake. You sound like you're dealing with it quite well. The high light, low light sounds like a nice experimental way to correct the situation. Then waiting again, to add maybe even some more highlights... approaching your correct color.

free skin care · Thu Dec 31, 2009 12:45 am

Leggy 61 wrote:

Thanks so much,low and high lights sound like a plan I think I can live with. My hair is very dry now so I know I must wait for a couple of weeks. Is there anything I can do in the mean time to help get it back into shape?
My hairdresser did take full responsibility for it and said she would do whatever it took to fix it.There was 3 of that had the wrong color so the hairdressers are out alot of money.

I trained as a hairdresser 30 years ago and worked as a technical specialist for some major hair companies.

The key thing is to rebalance your hair, i.e. to reintroduce moisture into the hair shaft, and to promote an acid balance and also to maintain a protein balance to stop the hair from breaking, which is quiet rare if you had a tint with 3/6/9 % peroxide.

I not sure where you are in the world and what access you have to products, as you hair sounds like it very dry, I would start with a deep cleanser to remove any styling product that is blocking the shaft:

http://www.mastey.net/product.php?c=18&p=141

Then follow with:

http://www.matrixhaircare.co.uk/biolage-hydratherapie.aspx?

I agree that baby shampoo can aid in the removal of colour, but as this is a permanent colour, there is little free/removal colour to squeeze out, the baby shampoo is almost neutral 7.2 PH - and baby's eye ball has a slightly alkaline PH and the shampoo is not designed to condition but to purely cleanse without irritation to the baby's eye, because of this the product causes the hair to swell and can make you hair look very dry and stretchy. I would focus on the conditioning process and waiting for the hi/low lights.

PM me if you want more advice.

PQ

free skin care · Thu Dec 31, 2009 7:58 am

Yes Prell or any alkaline shampoo, the ph may be neutral to the eyes with baby shampoo but is a bit harsh on the hair (same with dish detergent) that is the reason for the deep conditioning! I color my hair and it is a dark auburn every time I wash with mild shampoo it washes some color out, same with deep conditioning with a heat cap!
Using acids as a rinse after coloring, lemon juice or vinegar depending on light or dark helps set color! Alkaline helps fade it!

Most all removal products sold will
leave you with a very uneven mess and the need to color again! I have seen the results and helped fix the disaster.
Heat does open the cuticle and allows fading of color deposited and when combined with a deep conditioner kills 2 birds with one stone!

IMHO
DM

free skin care · Thu Dec 31, 2009 8:17 am

I just bought the biolage-hydratherapie shampoo and conditioner the other night at a salon in wal-mart. They are running a holiday special on the two. I used it and got one for my daughter-in-law and it transformed our highlighted dry hair Wink

Great stuff!

free skin care · Thu Dec 31, 2009 8:28 am

Thank you for all the help.

One of the ladies that got the wrong color also used the colorfix and called to tell me it did fade about 4 shades,also like DM said she is going to recolor.She also does'nt have gray roots like me so I think I'm going to use the baby shampoo and heat cap first. I know I will have to color it afterwards because of the roots,but anything is better than what I have now.

DM do you color your own hair or do you have it done,and also any gray roots?My hairdresser can never get the same color to come out for the roots so it matches the rest.If this is too personal I understand,just don't understand what she is doing wrong,it is close.

free skin care · Thu Dec 31, 2009 8:42 am

Leggy 61,

I am an open book! LOL
I color my own and have for years, my natural color is very dark with auburn highlights! My "grey" is snow white! I color just my roots for 45 minutes (not 30) adding a product called grey ban (sold at beauty supply) then only color the rest for about 5 minutes! The pre-colored hair "takes" the color much faster as it is already processed and will come out darker if the color is left on longer and more often, I sometimes just spread it down a little way and then wash it out! This keeps me from having darker ends and light roots, the opposite of how natural hair appears!

HTH
DM

free skin care · Thu Dec 31, 2009 8:46 am

Toby wrote:

I just bought the biolage-hydratherapie shampoo and conditioner the other night at a salon in wal-mart. They are running a holiday special on the two. I used it and got one for my daughter-in-law and it transformed our highlighted dry hair Wink

Great stuff!

Toby - I have used Matrix products for many years and they can transform hair.

The key to colour correction is to maintain the condition of the hair - as you strip colour out using off the shelf products - recolour - and then wonder why the new colour fades - normally the reds drop out of the hair - so condition is vital to provide an environment for any colour correction to be stable.

PQ.

free skin care · Thu Dec 31, 2009 8:52 am

DM or PQ, do either of you recommend any certain coloring product(that a nonprofessional can get)? I color my mothers hair and it should be a ash brown. When it is colored it looks good but a couple of weeks later it get a brassy or little reddish look to it. My mother doesn't look good with warmed in her hair although most stylist have given her more of a warm brown. She looks far better with the cool tones. Any advice? I use ion color(light ash brown) from Sally's.

free skin care · Thu Dec 31, 2009 9:02 am

If you are buying the color at Sally's they sell
additives that prevent brassiness! I can't think of the name off the top of my head, I use colors with a red base so ash isn't for me! You should be using a color with a neutral or ash base, nothing warm! Reds, violets, anything with red in the base will possibly cause brassiness! The anti-brassiness product is right in the hair color isle along with grey ban!
Sorry I can't pull the name out of my head at the moment, but Sally's has a web sight and it should be there!

HTH
DM

Toby wrote:

DM do you recommend any certain coloring product? I color my mothers hair and it should be a ash brown. When it is colored it looks good but a couple of weeks later it get a brassy or little reddish look to it. My mother doesn't look good with warmed in her hair although most stylist have given her more of a warm brown. She looks far better with the cool tones. Any advice? I use ion color(light ash brown) from Sally's.

Thu Dec 31, 2009 9:02 am

Since there are so many knowledgeable contributors here, I thought I´d sneak in a color question. I´m a brunette with fine hair and reddish undertones (overtones?)- especially in direct sunlight. I get the grey strands covered and ask them to give me a true rich brown- and remove the red cast. They inevitably go for a ashey dark blond or light brown. I love the color for about 2 weeks and then the red comes through again! I hate it! I´ve always wanted gold rather than red highlights! What could be the cause for that? Any idea? And what might I try- I´d like Angelina Jolie´s lighter brown color- trying to imitate it.

free skin care · Thu Dec 31, 2009 9:11 am

I am off to get my heat cap,grey ban and biolage goodies.Can not do it until tonight,busy day.Will let you know how it comes out.

free skin care · Thu Dec 31, 2009 9:44 am

Flannery wrote:

Since there are so many knowledgeable contributors here, I thought I´d sneak in a color question. I´m a brunette with fine hair and reddish undertones (overtones?)- especially in direct sunlight. I get the grey strands covered and ask them to give me a true rich brown- and remove the red cast. They inevitably go for a ashey dark blond or light brown. I love the color for about 2 weeks and then the red comes through again! I hate it! I´ve always wanted gold rather than red highlights! What could be the cause for that? Any idea? And what might I try- I´d like Angelina Jolie´s lighter brown color- trying to imitate it.

If you read my above post, warm will have red in the base I would suggest a neutral or ash base in your color! I know any WARM color will have reds in it and would be the cause of brassiness!

HTH
DM

Thu Dec 31, 2009 9:52 am

yes, I agree that the ashy tone is best- and I really do like it for about 2 weeks. But why does the brassiness always come through within 2 weeks? I use shampoos for colored hair, I avoid using too many products, but there it is- that orangey-red always coming through...

free skin care · Thu Dec 31, 2009 10:06 am

Flannery wrote:

yes, I agree that the ashy tone is best- and I really do like it for about 2 weeks. But why does the brassiness always come through within 2 weeks? I use shampoos for colored hair, I avoid using too many products, but there it is- that orangey-red always coming through...

Any color you use lifts your natural color somewhat and you have natural red coloring in your hair, I would say that is what is coming through as color fades! I have used every color treated shampoo and conditioner and color still fades in a few weeks, I would purchase the anti-brassiness product and take it with you, they
should agree to use it! If not I would find a new stylist! They may be using a warmer base color than you want as well! Just a thought!

HTH
DM

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