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Wed Sep 14, 2011 6:04 am  |
Ahhhh... Yes!  this ebay seller is excellent! I've bought quite a few items from him - like quite a few  great customer service and always responds to messages, but just a warning that the First Class Shipping to Australia can take 2-3 weeks - but it does definitely get here... |
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Fri Sep 16, 2011 2:25 pm |
| I know you can purchase if you already had been a customer before. It is only new people that have not purchased in the United States before. If you are registered you can continue buying. I agree, the with the internet you should be able to purchase anywhere. |
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Fri Sep 16, 2011 2:40 pm |
| I checked the link for ebay. Can you speak to the ebay seller? Is there a phone number to call. I have questions and could not speak to anyone. I am not sure what to purchase and need help. I am not good with emailing. Thank you. |
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Fri Sep 16, 2011 5:45 pm |
Icebreaker - you currently dont use Osmosis and you are looking to start?
I've been using the products for almost as long as they have existed so if you tell me what your skin concerns are, an indication of your age group I may be able to help.
But the ebay seller on the above link is amazing - he knows a lot. |
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Sat Sep 17, 2011 10:21 am |
| thank you. Aside from anti-aging, I have some old scars.I have dark skin. Does the man know about how the products work. I wish I could speak to him. |
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Sat Sep 17, 2011 5:38 pm |
You could also email Osmosis directly. Go to their website and find the 'contact' link.
On the rare occasion I have needed to ask them anything they have replied within 12 hours (which is pretty impressive because I live in Australia - time difference )
But definitely, if you message that ebay seller by clicking on the item and go to: Ask Seller a Question - he will respond very quickly.
Just like you're posting messages here - just message him - you'll be fine... he's really lovely. |
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Sun Sep 18, 2011 10:14 pm |
| You are lucky Glamcat. I emailed Osmosis New Zealand at least three weeks ago about the difference in my stem Cell Serum and i still haven't heard anything back from them at all. I'm quite disappointed in the lack of concern they appear to have! |
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Mon Sep 19, 2011 8:46 am |
I am waiting on some Osmosis products to arrive ( The Stem Cell serum and the Replenish)
I want to use them without stopping my CP's (Tri & SS Cream alternate nights, Lacsal in mornings)
I think I can cocktail the two Osmosis products? I have just started on Retin A .25% most nights (with no problems so far) been using it about 10 days.
so I use..
PM.. cleanse, Retin A, wait 30mins, CP's (LED about 4 times a week) then a moisturiser, also NCN DNA Serum! Now I want to add in the Osmosis, anyway know at what stage I could add stem cell and replenish in?
AM is .. cleanse, NCN's DNA serum, Vit C and sunscreen.
also regarding the CP's I have been alternating between SS Cream & Trid, I am wondering if I should move up to something stronger? I don't want to ''stagnate'?? |
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I'm 49, fair skin, green eyes, blonde hair, dry slightly sensitive skin, I have very few wrinkles, slight pigmentation, main worry is sagging..yuck!! Currently using CP |
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Mon Sep 19, 2011 9:06 am |
If you dont get a reply from Osmosis NZ just go to the actual Osmosis website and email them from the Contact button - also tell them that you havent had a reply from NZ and I think they'll get on it straight-away!
No point having NZ distributor if they dont reply to customer queries...
| Rosi wrote: |
| You are lucky Glamcat. I emailed Osmosis New Zealand at least three weeks ago about the difference in my stem Cell Serum and i still haven't heard anything back from them at all. I'm quite disappointed in the lack of concern they appear to have! |
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Mon Sep 19, 2011 5:35 pm |
Bermie, the nights I use Retin-A (I only use it about twice a week otherwise I get too much redness and dryness, then just spot treat if I need to on zits, congestion, blackheads other nights), I apply my StemFactor - I skip Replenish those nights - I wait 30 minutes (go do other stuff like feed my pets, etc) then apply Retin-A over the absorbed StemFactor.
I dont apply anything else those nights, but you probably could if you wanted - I noticed on the info sheet that came with my CP's that it said it could be just used in conjunction with Retin-A and glycolics - but I've only been using the CP's for a week and I haven't wanted to overdo it and have a case of the 'uglies' lol  maybe by next week 1 night I will add the CP's to this routine and see how it goes.
I have an LED device but I struggle to find time to use it - I really should use it more often |
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Mon Sep 19, 2011 5:48 pm |
Rosi, I should have also mentioned in my previous response that the difference in StemFactor is normal. I've had several bottles and each one has been different.
My first bottle was horrible! It was really watery with what I can only describe as 'fat globules' throughout it - the fat globules may have been the separated lecithin/choline. It smelt nice-ish when I applied it but by morning when I woke up it had this horrible smell and I couldnt wait to wash it off - but I perservered as I was getting results.
Then I read reviews of people saying there were different batches, some were better than others - so I experimented by only buying the sample size bottles (12.5ml) and these were better - the smell wasn't as bad the consistency was a little better. I probably used 3 of these smaller sized bottles and each one seemed slightly different.
The batch I'm currently using which arrived last week is in the new packaging and the formulation is TOTALLY different! It's thicker like a serum, it's a slightly opaque white colour and has a citrus scent that vanishes.
I also purchased a second bottle so I wouldn't run out and I actually opened that and used it last night - it's in the new packaging and has the same consistency but again has a slightly different scent. I hope this helps - I haven't been concerned at all about about the differences in the formulation - I just figure that Dr Ben knows what he's doing!
| Rosi wrote: |
| I emailed Osmosis New Zealand at least three weeks ago about the difference in my stem Cell Serum and i still haven't heard anything back from them at all. I'm quite disappointed in the lack of concern they appear to have! |
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Mon Sep 19, 2011 8:02 pm |
I am almost certain if you ordered Osmosis products before the cut off, you can still order in the US. You should check. I ordered from Canada, and was able to order since they had my name. It is only new people that cannot buy.  |
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Fri Sep 23, 2011 10:52 am |
My Stem Factor and Replenish arrived on Wednesday, great service from this ebayer, it only took a week to get here to Australia. He also included a nice make up bag free!!
I started using them Wednesday night! Couldn't wait. I was alittle shocked at the strong smell. I don't particularly mind smells but this was pretty strong (both of them) and I would have thought this would put alot of people off.
I have used them twice a day so far and they feel very nice. I didn't use my CP's tonight, thought I would give my skin abit of a rest while I am trying this. |
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I'm 49, fair skin, green eyes, blonde hair, dry slightly sensitive skin, I have very few wrinkles, slight pigmentation, main worry is sagging..yuck!! Currently using CP |
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Sat Sep 24, 2011 1:26 am |
Wow that was really fast shipping Bermie!  my last lot of StemFactor took 3.5 weeks, but anyhoo! lol they always get here in the end!
I dont notice the smell of these products much - I quite like the smell of both of them. StemFactor now has a light citrus scent and the Replenish to me smells a little cherry/almond - both smells I quite like. They are made from all natural ingredients including essential oils so they will have a scent, albeit totally natural - no chemical perfumes
I hope you enjoy using them! When I first used Replenish 2.5 years ago I noticed an immediate improvement in my skin - it was noticeably smoother. It's an antioxidant serum so the main purpose is a protector against free radicals; it's also the gentlist serum in the range. Reviews on truthinaging.com were also very good - people reviewing it there liked it. |
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