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Tue Dec 28, 2004 6:34 pm  |
Hi again, I have another product I am wondering if it really does what the market says it will do which is Hydroderm Anti-wrinkle solution. They claim it is better then Botox. Has anyone tried this stuff yet? If so, what kind of results? Any true testimonials if this product is really good or not?
Thank you again!  |
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katecat6
New Member
 
Joined: 09 Feb 2004
Posts: 6
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Wed Dec 29, 2004 5:50 pm |
I had an awful experience with Customer Service - and so did my credit card company. I ended up filing an complaint with the BBB. In the end i did receive my full refund and YES i read the fine print. In fact I sent an email the following day cancelling my order.
Only positive comments seem to be from Company representative which in its self is a huge red flag.
From the BBB website--------------------
BBB created the first record of this company on 11/11/03. Company start date is 8/1/03.
Below is a list of complaints (150)actually filed with BBB regarding Hydroderm. That is a frightening stat. The link is included.
The following grid displays the number and responses to complaints over the last 36 months: (More like a year since the first record was created on November 2003)
No. of Cmpl Type of Response
31 Making a full refund, as the consumer requested
3 Making a partial refund
21 Agreeing to perform according to their contract
0 Refusing to make an adjustment
12 Refuse to adjust, relying on terms of agreement
0 Unanswered
83 Unassigned
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportExtensionPage.aspx?CompanyID=13201533&sm= |
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