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Tue Oct 30, 2012 6:57 pm  |
| Skincare wrote: |
I just wanted to share this email with you
Thank you for contacting Philips and for your interest into the RéAura.
Currently this device is only available in the UK and the Netherlands and unfortunately I am unable to give a specific date as to when it will be available in Canada. However, we are hoping to launch the RéAura in both the US and Canada and it s being worked on.
Kind Regards |
Thank you for that! Hopefully it will reach the US soon (and Canada, too!) 
Iseolt |
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Tue Oct 30, 2012 8:13 pm |
Quick question for those of you ustilizing the Reaura - what is the model number of your machine?
Ebay.co.uk has a few listed, indicating model number SC5000 or SC5000/00...is this what yours states?
Secondly, one user noted in an earlier post that their skin looked 'tanned' whilst using the Reaura. Is anyone else experiencing this?
Cheers |
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Tue Oct 30, 2012 10:27 pm |
| myamax wrote: |
Quick question for those of you ustilizing the Reaura - what is the model number of your machine?
Ebay.co.uk has a few listed, indicating model number SC5000 or SC5000/00...is this what yours states?
Secondly, one user noted in an earlier post that their skin looked 'tanned' whilst using the Reaura. Is anyone else experiencing this?
Cheers |
Mine model number is SC5000. I think that maybe the person who said they looked tanned was talking about the little brown dots that are sun damage. They come to the surface while using the laser and eventually fall off. |
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Everything has beauty but not everyone sees it |
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Thu Nov 01, 2012 6:44 am |
My forehead looks a little " tanned " the day after treatment. Another word for it, more appropriate to my skin tone, would be " flushed".
Last night I did treatment four on my cheeks and noticed that the laser was more painful to use, and each cheek was done nice and fast: the laser was firing continually.
I think it worth mentioning that this isn't the most Comfortable of treatments, the "sunburn" afterward can be quite intense. But it seems a very rewarding process.
My décolletage area is very very sandpapery, so I'm optimistic about end results there. Sun damage darkens and then fades..  |
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Mon Nov 05, 2012 8:23 am |
| catski wrote: |
My décolletage area is very very sandpapery, |
This is kind of off topic but for people that are getting that sandpaper kind of skin feeling it might be worth it. I had to stop using my Environ products for a while because of major breakouts. So I went back to using my Mad Hippie Vit C serum and within 2 days all that sandpaper kind of skin was gone. I was using an Environ Vit c product so I don't think it is just the C that made it go away. Not sure what it is. Maybe the Konjac root powder or grapefruit but whatever it is, it works for me. So if it bothers anyone this might be worth a try.
http://www.madhippie.com/index_files/vitamin_c_serum.htm |
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Everything has beauty but not everyone sees it |
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Mon Nov 05, 2012 3:47 pm |
| Catski, the decolletage area is the area where I got really spectacular results - from blotchy freckly chicken skin to creamy smooth skin. I have a similar care routine to Cookie - Mad Hippie C serum (which smells wonderful and is very smooth)AM and Dr. Pickerts Protect & Restore at night. & of course the Reaura aftercare on those days I have a treatment. |
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Wed Nov 07, 2012 11:33 am |
Keliu, I did get a response on the ReAura board about whether to charge after each use or only when the orange light glows. The answer is below.
Charging
By
Should I be recharging the laser after each use or just when the indicator glows orange?
Reply from skincare expert
Hannah Somers Philips skincare expert
Hi
I would recommend to only charge the device as and when it needs to be charged. So charge your RéAura when the battery indicater lights up orange and it will need to be charged for about an hour.
If you battery inidcater lights up during a treatment, you can still continue as the device will continue to run for about half an hour.
Any other questions, do not hesitate to ask!
Hannah
Skincare Expert |
_________________
Everything has beauty but not everyone sees it |
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Thu Nov 08, 2012 8:08 pm |
Another question for Reaura owners, this one in regard to the battery and whether it can be replaced.
One criticism of the Tria laser (posted on thewww.TSC.ca shopping website) is the following:
"Another thing that the purchaser should be aware of: the internal battery is not replaceable. Therefore, when the instrument dies then you will need to buy a completely new Tria unit. You are not told this in any of Tria's literature, I found this out by checking the online blogs regarding this unit. They say that the battery usually dies in about a year, so don't go thinking that one expenditure will last a lifetime"
Can you replace the Reaura's internal battery?
Cheers! |
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Fri Nov 09, 2012 8:41 am |
ReAura states in its own literature that the unit should last 7 years.
I am using mine for face, neck, decolletage, forearms and hands - if it gives out in a year even, I still feel it was worth the money because the results are so outstanding. Now on my second treatment protocol, can't wait to see what the cummulative effects will be over a year or two.
I've head great results with pigmentation lesions and skin tone, also a really indefineable thing where the skin on my face looks like I have gained a little weight (this is a good thing on a 60 year old) and general radiance. I have not seen a reduction in wrinkles or skin laxity but over a much longer time, perhaps I will. What a fun experiment!
Better results than my many professional treatments at a much better cost. |
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Sun Nov 11, 2012 7:45 am |
I am wondering the same thing too!
| myamax wrote: |
| Can you replace the Reaura's internal battery? |
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Tue Nov 13, 2012 11:16 am |
Hi there, are there any derm studies that you are aware of on the Sodium Ascorbyl Phosphate form of Vitamin C?
Thanks, BFG |
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Thu Nov 15, 2012 4:52 am |
I just timed how long it took to do my face and it took 12 mins 41 secs (that was with stopping to apply the gel) - so that's not too far off 10 minutes. |
_________________
Born 1950. There's a new cream on the market that gets rid of wrinkles - you smear it on the mirror!! |
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Thu Nov 15, 2012 7:31 am |
| Wow Keliu, I am on my 4th week of treatment and its still taking me 20 - 25 minutes! In relation to Cookie D's post concerning charging the device. After reading this I didn't charge it after treating my face, but when I next used it, it started cutting out after only about 5 minutes. So I think I will definitely continue charging after each use as stated in their literature. |
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Thu Nov 15, 2012 10:15 am |
I did my face last night and I didn't really time it with a stopwatch but it seemed to take about 5 minutes a section on my face. So that would be 15 minutes total. I have one more treatment to do and will time it to see exactly how long it is taking.
Anne, I know when I first started using the laser it took me much longer per section. I think I averaged about 6 to 8 minutes a section once I got the hang of it. So the face took me 18 to 24 minutes. I think the laser is designed to know how long each users session should be based upon things like temperature of skin, percentage of time the laser is in contact with the skin, speed at which the user move the laser across the skin etc.
Anne, when you say your laser was cutting out after 5 minutes do you mean the power button was turning orange after only using it 5 minutes the second time or something else? |
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Everything has beauty but not everyone sees it |
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Thu Nov 15, 2012 11:30 am |
I think that the "timing" feature on the ReAura is probably based on the number of actual pulses generated. I know that when I started it took forever to do my forehead, but now that I am on my second round, it goes as fast as the rest of my face - and I am able to move it in a way that gets an almost continual "green light" status. ditto areas like the nose - just much improved technique through practise. And it takes a lot less time for the stop treating sound to chime in as I am getting the treatment pulses almost continually.
I have also noticed this on my hands which were initially very difficult to treat, but I've now learned how to manipulate my hands and the device to get even and quick treatments.
The timing feature (which may not be about time at all, but number of effective pulses) is one of my favourite features of the ReAura. |
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Thu Nov 15, 2012 12:22 pm |
I think you are right mismis about the "pulses".
I watched the video on the ReAura site again and noticed how many times the signal was lost when the girl was doing her treatment. I think this was do to her talking while doing the treatment but I hardly ever lose that green light anymore and I did when I was first learning. |
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Everything has beauty but not everyone sees it |
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Thu Nov 15, 2012 12:25 pm |
| Cookie D, no the orange light did not come on. There was just no sound or feeling from the device although the green light was showing as normal. I tried applying a little more of the contact gel but still nothing. I then charged the machine for the full charge i.e until the green light stopped flashing and resumed my treatment. I hope this doesn't mean I have a faulty unit as this is the second one I have had. The first one stopped working after just 2 treatments and it then took 2 weeks for me to receive a replacement. Hopefully this won't be the case this time! |
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Thu Nov 15, 2012 3:36 pm |
| Anne5899 wrote: |
| Cookie D, no the orange light did not come on. There was just no sound or feeling from the device although the green light was showing as normal. I tried applying a little more of the contact gel but still nothing. I then charged the machine for the full charge i.e until the green light stopped flashing and resumed my treatment. I hope this doesn't mean I have a faulty unit as this is the second one I have had. The first one stopped working after just 2 treatments and it then took 2 weeks for me to receive a replacement. Hopefully this won't be the case this time! |
Hi Anne, make sure that you are cleaning the site
glass (the blue window) after each use. Also the other day I was using mine and it stopped doing anything but the power and light were on. I took the "cap" off and looked at the blue window and it was kind of fogged over. I had just gotten back from out of town and my house was cold because I just turned on the heat. I think the difference in the room temperature and the laser heat made the site glass fog over. After I cleaned it, it was fine. I am not sure that is what caused it but that might be something to think about. I have not had any other problems with the laser except when I tried to use a different laser gel I had a little trouble but I did get it to work with the new gel. I just didn't think it was worth having to put on more gel during the treatment because it would dry out a lot quicker then the ReAura gel and I didn't think the other gel was as good.
I did end up buying more ReAura gel from SpaceNK. I just called the UK and ordered it over the phone. |
_________________
Everything has beauty but not everyone sees it |
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Thu Nov 15, 2012 3:58 pm |
| mismis wrote: |
| I think that the "timing" feature on the ReAura is probably based on the number of actual pulses generated. I know that when I started it took forever to do my forehead, but now that I am on my second round, it goes as fast as the rest of my face - and I am able to move it in a way that gets an almost continual "green light" status. |
That's right - I think it's a great feature of the ReAura. The device itself makes sure you are getting the correct amount of treatment (it's not left for us to judge). So if the device is not making good contact with the skin (with the green light on) the treatment will take you longer to do. As you become more experienced with holding the device correctly, treatments become relatively short. |
_________________
Born 1950. There's a new cream on the market that gets rid of wrinkles - you smear it on the mirror!! |
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Thu Nov 15, 2012 4:05 pm |
| Do you think the ReAura is something that you will return to? I think I'm concerned that after the initial couple of rounds of treatment there wont be any need to keep it |
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AALS since 6/1/12. Oralift since 15/1/12. FlexEffect since April 2011, no change so switched to Ageless Feb 2012. |
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Thu Nov 15, 2012 4:14 pm |
| puddlelover wrote: |
| Do you think the ReAura is something that you will return to? I think I'm concerned that after the initial couple of rounds of treatment there wont be any need to keep it |
Absolutely!! Aging doesn't stop! We have to keep fighting the good fight!
But seriously, all treatments rely on continuity and dedication. Even surgery doesn't last forever. |
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Born 1950. There's a new cream on the market that gets rid of wrinkles - you smear it on the mirror!! |
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Thu Nov 15, 2012 4:36 pm |
Like Cookie, I have had the laser just stop and cleaning the window with a q tip got it working again. I think this might be in the trouble shooting section of the manual. Other common causes are - change of temperature (!) and error mode (just switch it on/off). Trouble shooting starts on page 32 and it is worth a try to go through the whole thing to see if you can divine the cause & cure before sending it back.
Fingers crossed for you! mis |
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Thu Nov 15, 2012 8:59 pm |
| Keliu wrote: |
| puddlelover wrote: |
| Do you think the ReAura is something that you will return to? I think I'm concerned that after the initial couple of rounds of treatment there wont be any need to keep it |
Absolutely!! Aging doesn't stop! We have to keep fighting the good fight!
But seriously, all treatments rely on continuity and dedication. Even surgery doesn't last forever. |
I'm with Keliu. You continue to age no matter what. I think I will continue to use ReAura for a long time because it is something I see great results with without a lot of time. I tend to stop using gadgets that either take to long to use on an ongoing basis or I don't see results with. So for me ReAura is a keeper. |
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Everything has beauty but not everyone sees it |
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Thu Nov 15, 2012 10:01 pm |
| Do we have a US distributor yet? |
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Enjoying dermalogica with my ASG and Pico toner ** Disclosure: I was a participant without remuneration in promotional videos for Ageless Secret Gold and the Neurotris Pico Emmy event. |
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