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Skin Biology CP Ultimate Eye Cream (14.2 g / 0.5 oz) Juice Beauty Stem Cellular Resurfacing Micro-Exfoliant (90 ml) StriVectin Wrinkle Recode™ Moisture Rich Barrier Cream (50 ml / 1.7 floz)
I am probably about to sound really stupid...but here I go!
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Pudoodles
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Sun Jan 30, 2005 10:16 am      Reply with quote
OK. I am really anxious to place my first order with EDS. Here's my fear: I live in Canada and the winter cold is unbelievable!! Futhermore, my order will have to travel straight across this freezing country...Recently, I ordered some online skincare for my mom from the Shopping Channel - and when it arrived, the serums had turned into treatment popsicles Shock !!! Has anyone else recieved "frozen orders"? Sad I can't wait till Spring to order but I'm scared my serums will freeze!! Any comments/ideas would be greatly appreciated!
lianne
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Sun Jan 30, 2005 11:47 am      Reply with quote
I've never experienced that. It's usually not that cold in vancouver..

Does the freezing affect how the serums work?
Pudoodles
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Sun Jan 30, 2005 12:31 pm      Reply with quote
I'm not sure, Lianne but I know that the C serums can be temp sensititive, no?
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guapagirl
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Sun Jan 30, 2005 1:06 pm      Reply with quote
How cool to live somewhere like that! ...literally! Laughing

I would have thought that C serums would be ok as freezing doesn't affect vit C much, but anything that has different ingredients may split when defrosted. Maybe you could request extra bubble wrap to help insulate them?

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Pudoodles
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Sun Jan 30, 2005 1:18 pm      Reply with quote
I think that's exactly what I'll do - I'll request a little more bubble wrap and hope for the best! Thanks Guapagirl!Laughing
Maizy
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Sun Jan 30, 2005 4:00 pm      Reply with quote
Hi there,
I know what you mean about freezing temp and way too much snow, I received my first order last week when it was minus 20+ with no problem, the styro peanuts are an insulator as well.
Pudoodles
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Sun Jan 30, 2005 4:11 pm      Reply with quote
Oh good news, Maizy!! (not the weather.. Shock) Thanks for posting and letting me know! I'm going to go ahead and order! Too bad we couldn't order some warmer weather Crying or Very sad
Annie Very Happy
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Wed Feb 02, 2005 11:39 pm      Reply with quote
I was wondering the same thing. My EDS order came last week straight to my rural mailbox, I live in the interior of BC where it's *usually* very cold. My Lush order which came yesterday was not delivered I had to pick it up because they are worried about it freezing. I don't know why one company would worry and the other wouldn't but in the winter, from now on, I am requesting pick up only because I do think extreme cold (or hot for that matter) is fatal for some products. My Lush order was wrong btw, how hard was it to ship 4 small items without getting it wrong? The EDS one was perfect though with lovely samples. Smile

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