Tria Skin Rejuvenating Laser, new item on TSC
EDS Skin Care Forums Forum Index » Skincare Tools & Do-It-Yourself Skincare

Tue Oct 23, 2012 6:51 pm

I received my Tria yesterday and was so excited to start using it. However it is not charging?! Charges for maybe 10 seconds and turns off. The Exclamation

(error) light then comes on. I keep putting it back in the dock and then it might charge for 1 second and turn off. Has anyone experienced this problem? I'm not sure if it has anything to do with me being in Australia. Although it shouldn't as it is worldwide voltage?

I unplugged the cord and tried using the USB charger in my computer as well, but this didn't work either.

Tria want me to phone them, however worried they might realise my location. In the booklet it says something about the warranty being void if it is sold for use outside Canada Sad

free skin care · Tue Oct 23, 2012 6:55 pm

Have you tried using your tria, goodbye kitty?. Mine seemed to be partially charged as I did a treatment right out of the box. Just wondering if you just have to use some of the power so it can recharge. I used mine once when I got it then charged it.

free skin care · Tue Oct 23, 2012 7:13 pm

goodbyekitty wrote:

I received my Tria yesterday and was so excited to start using it. However it is not charging?! Charges for maybe 10 seconds and turns off. The Exclamation

(error) light then comes on. I keep putting it back in the dock and then it might charge for 1 second and turn off. Has anyone experienced this problem? I'm not sure if it has anything to do with me being in Australia. Although it shouldn't as it is worldwide voltage?

I unplugged the cord and tried using the USB charger in my computer as well, but this didn't work either.

Tria want me to phone them, however worried they might realise my location. In the booklet it says something about the warranty being void if it is sold for use outside Canada Sad

I had to call to get my activated...I think that is your problem because mine acted the same way until I called. I am in the US and told them so when I called. At that time they said I was one of the only ones to have it in the US, they were helpful and once they unloked it I could charge it.

free skin care · Tue Oct 23, 2012 7:18 pm

goodbyekitty wrote:

I received my Tria yesterday and was so excited to start using it. However it is not charging?! Charges for maybe 10 seconds and turns off. The Exclamation

(error) light then comes on. I keep putting it back in the dock and then it might charge for 1 second and turn off. Has anyone experienced this problem? I'm not sure if it has anything to do with me being in Australia. Although it shouldn't as it is worldwide voltage?

I unplugged the cord and tried using the USB charger in my computer as well, but this didn't work either.

Tria want me to phone them, however worried they might realise my location. In the booklet it says something about the warranty being void if it is sold for use outside Canada Sad

When I phoned to activate the Tria they said it comes fully charged and ready to use right out of the box. It's not charging because it doesn't need to. Give it a try and see what happens. Good luck and let us know!

free skin care · Tue Oct 23, 2012 7:19 pm

you can also go to triabeauty.ca and activate it online. That's how I did it.

free skin care · Tue Oct 23, 2012 7:28 pm

Toby and I must have posted the same time. I meant to also say you might have to activate by phone or online.

free skin care · Tue Oct 23, 2012 7:57 pm

doodles wrote:

Toby - no problem, glad I could help Very Happy

.

pandora77 - I have found that the Tria has helped my acne and I do think that my pores look a little smaller. I spoke to Tria customer service and they told me that I could continue to use my retin-a. I have had no issues using both at the same time but YMMV.

Thanks doodles, that was very helpful indeed! I think I will give Tria a call myself in the next day or so to ask a few questions directly and if satisfied I will take the plunge, happy to hear that it can be used with Retin A apparently Philips say not to use Retinoids with the ReAura but perhaps that is due to it being different technology. I will just be cautious and take everything slow to avoid problems.

Thanks again!

Tue Oct 23, 2012 8:26 pm

Thanks everyone maybe that is the problem that it is already fully charged! Very Happy

Fingers crossed thats it! I am out at the moment so can't test it. But will when I get home in a few hours. I did try it on my arm last night but it would only work a few seconds and then the power light would go off as well as the pink lights on the side.

I did activate it using the online website but maybe it didn't go through properly. So it could also be this! When activated online it only told em to hold the power button down for 8 beeps (from memory), then I assumed it was activated. Is this right?

free skin care · Tue Oct 23, 2012 8:30 pm

goodbyekitty wrote:

Thanks everyone maybe that is the problem that it is already fully charged! Very Happy

Fingers crossed thats it! I am out at the moment so can't test it. But will when I get home in a few hours. I did try it on my arm last night but it would only work a few seconds and then the power light would go off as well as the pink lights on the side.

I did activate it using the online website but maybe it didn't go through properly. So it could also be this! When activated online it only told em to hold the power button down for 8 beeps (from memory), then I assumed it was activated. Is this right?

fingers crossed! Smile

Tue Oct 23, 2012 9:50 pm

No luck unfortunately Sad

The power button wont go on at all, just the Exclamation

light comes up when turning it on.

I tried to activate it again online, but it said it is already activated. I will phone Tria when they reopen their phone lines. Hopefully they can sort it out!

free skin care · Wed Oct 24, 2012 10:59 am

Hey all you Tria gals. I got an email from tria for specials on the cleanser/serum or the duo
Use promo code Replenish
Sale prices...cleanser $30.00
Serum...$52
Duo...$80.00
Blessings all!

free skin care · Wed Oct 24, 2012 3:47 pm

Oh and a special thanks to the poster who suggested to use emu oil (apologies for forgetting who!)....OMG...I did my Tria on level 3 then after the serum, I used a little emu oil. And it didn't happen right away but 2 hours later and my face has REALLY toned down in redness and pain. It might actually be doable for me to increase to level 3 if I continue with the emu oil. Great suggestion and blessings to all

Hey goodbyekitty....any luck?

Thu Oct 25, 2012 3:27 am

Hi Shamus, no luck unfortunately. It's on its way back to Canada now. They are sending a replacement but I have to go through the shipping forwarder again to get it to Australia.
Sad

free skin care · Fri Oct 26, 2012 8:58 am

Well I have spoke to Tria today and finally taken the plunge and bought a Tria laser!!!!

It should hopefully get here next week so I will be waiting impatiently no doubt! I will share my result with you all as soon as I have some Smile

free skin care · Sat Oct 27, 2012 12:01 pm

Toby - any news on the results you are seeing.

PQ

free skin care · Sat Oct 27, 2012 4:56 pm

photoqueen wrote:

Toby - any news on the results you are seeing.

PQ

Yes I am seeing results...Have finished 8 weeks and I just wish I had taken pictures so you guys could see the before and after results. I had a few brown spots on my arms and they responded very quickly to the treatment and are now so faint only I would know where they were...they were very visible before...first thing you noticed on my arm. The hands look really good..I was beginning to see some crepey look on the top of my hands and within the first four weeks that was gone. Face...I had the beginnings of fine lines at my mouth corners, now they are almost not visible....not completely gone but so minimal they aren't noticeable. Two brown spots on my cheek, very faint and almost gone. Under the eyes...this is the best area of success, the skin has smoothed out and even seems thicker. It looks like it did 10-15 years ago. This device is a bargain for the money....I love love it. I will rest the skin for four weeks and go for round two to finish the deal!

Sat Oct 27, 2012 7:45 pm

Toby: You mention you notice a difference under the eyes. How close do you go to your lower eye with the device? I'm nervous to go too close but since this is my real problem area, I don't want to avoid it either.

Btw...I'm just over two weeks with the Tria and it is interesting to see my age spots appear! (not a typo...I did say appear) If you watch the Tria video where they show how it works, it all makes sense. My age spots are coming to the surface (tiny ones that were under the surface and I didn't even know they were there) and then they are virtually being 'blasted' away. In my 15x mirror I can see that they are little clusters of dots that are being blown up bit-by-bit.

Still 6 weeks from seeing my optimal results but at this point I'm very hopeful!

free skin care · Sun Oct 28, 2012 12:19 am

Toby wrote:

photoqueen wrote:

Toby - any news on the results you are seeing.

PQ

Yes I am seeing results...Have finished 8 weeks and I just wish I had taken pictures so you guys could see the before and after results. I had a few brown spots on my arms and they responded very quickly to the treatment and are now so faint only I would know where they were...they were very visible before...first thing you noticed on my arm. The hands look really good..I was beginning to see some crepey look on the top of my hands and within the first four weeks that was gone. Face...I had the beginnings of fine lines at my mouth corners, now they are almost not visible....not completely gone but so minimal they aren't noticeable. Two brown spots on my cheek, very faint and almost gone. Under the eyes...this is the best area of success, the skin has smoothed out and even seems thicker. It looks like it did 10-15 years ago. This device is a bargain for the money....I love love it. I will rest the skin for four weeks and go for round two to finish the deal!

Thank you for the great update, I am so pleased it has worked for you Toby.

PQ

free skin care · Sun Oct 28, 2012 5:42 am

Skincareaddict22 wrote:

Toby: You mention you notice a difference under the eyes. How close do you go to your lower eye with the device? I'm nervous to go too close but since this is my real problem area, I don't want to avoid it either.

Btw...I'm just over two weeks with the Tria and it is interesting to see my age spots appear! (not a typo...I did say appear) If you watch the Tria video where they show how it works, it all makes sense. My age spots are coming to the surface (tiny ones that were under the surface and I didn't even know they were there) and then they are virtually being 'blasted' away. In my 15x mirror I can see that they are little clusters of dots that are being blown up bit-by-bit.

Still 6 weeks from seeing my optimal results but at this point I'm very hopeful!

I hold the device upright and it is positioned to where the window is right on the orbital bone.

free skin care · Mon Oct 29, 2012 7:34 am

CookieD wrote:

DebM wrote:

PQ - how does it compare power-wise to the reaura?

Not PQ but I do have the ReAura. I didn't see anywhere in the information about triabeauty what the power/watts etc. was but it says your should use it everyday for 8 weeks. Because you are only supposed to use the ReAura 2 times a week for 8 weeks I would think the ReAura laser is stronger. You also have to use a gel on your face while doing the ReAura treatment. There is no gel involved with the Tria Beauty. That to me is a nice thing but might mean that it is not a strong.

ReAura
Use 2 times a week for 8 weeks
3 power levels-level 1 just for practice
Use gel on face during treatment
Face divided into 3 areas
Each area takes 6 to 8 minutes(total time 18-24)
Available only in certain place in Europe curently
Based on Fraxel laser technology

Triabeauty
Use everyday for 8 weeks
3 power levels all usable
No product on face while doing treatment
Face divided into 4 zones
Each area time on face using different settings
Low-30 seconds
Medium-1 minute
High-up to 2 1/2 minutes
Total time on face(2-10 min)
Looks like it might be only available in Canada but I can't tell for sure???
Uses non-ablative fractional technology
30 day money back guarantee

The way both lasers are used looks very similar.
Triabeauty seems like it would be less powerful but it might all equal out because you use it more often. Total time a week with ReAura 48 minutes. With Triabeauty at the highest setting for 7 days would be 70 minutes. Really hard to say which is better until Triabeauty comes out.

ETA There is quite a big price difference between the two lasers ReAura I is 799 pounds while the Triabeauty is 495 Canadian dollars.

This is very helpful!!! The only thing I wish is that ReAura has a lower price and available in Canada. Maybe EDS will sell it.

free skin care · Mon Oct 29, 2012 9:36 am

Skincare wrote:

CookieD wrote:

DebM wrote:

PQ - how does it compare power-wise to the reaura?

Not PQ but I do have the ReAura. I didn't see anywhere in the information about triabeauty what the power/watts etc. was but it says your should use it everyday for 8 weeks. Because you are only supposed to use the ReAura 2 times a week for 8 weeks I would think the ReAura laser is stronger. You also have to use a gel on your face while doing the ReAura treatment. There is no gel involved with the Tria Beauty. That to me is a nice thing but might mean that it is not a strong.

ReAura
Use 2 times a week for 8 weeks
3 power levels-level 1 just for practice
Use gel on face during treatment
Face divided into 3 areas
Each area takes 6 to 8 minutes(total time 18-24)
Available only in certain place in Europe curently
Based on Fraxel laser technology

Triabeauty
Use everyday for 8 weeks
3 power levels all usable
No product on face while doing treatment
Face divided into 4 zones
Each area time on face using different settings
Low-30 seconds
Medium-1 minute
High-up to 2 1/2 minutes
Total time on face(2-10 min)
Looks like it might be only available in Canada but I can't tell for sure???
Uses non-ablative fractional technology
30 day money back guarantee

The way both lasers are used looks very similar.
Triabeauty seems like it would be less powerful but it might all equal out because you use it more often. Total time a week with ReAura 48 minutes. With Triabeauty at the highest setting for 7 days would be 70 minutes. Really hard to say which is better until Triabeauty comes out.

ETA There is quite a big price difference between the two lasers ReAura I is 799 pounds while the Triabeauty is 495 Canadian dollars.

This is very helpful!!! The only thing I wish is that ReAura has a lower price and available in Canada. Maybe EDS will sell it.

I am trying to get hold of one in London on Friday, so I can write a review and compare it to the ReAura!

Philip
PQ

free skin care · Mon Oct 29, 2012 9:39 am

In the UK the Tria product can be ordered via Amazon, just FYI!

free skin care · Mon Oct 29, 2012 10:19 am

Thank you so much PQ.

I guess I should take a look at Canadian Amazon also.

free skin care · Mon Oct 29, 2012 11:22 am

If you are in the UK you can see the machine in Selfridges in London.

PQ

free skin care · Mon Oct 29, 2012 1:23 pm

photoqueen wrote:

If you are in the UK you can see the machine in Selfridges in London.

PQ

You're sweet! I live in Canada and I hope it will be available here. I don't like to pay so much for shipping and all the other hidden fees when a product is sent to me.

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