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Thu Feb 10, 2005 12:02 pm  |
Hi
Anyone know where the posts about international shipping have gone? I had an email saying someone had replied but now the post has been deleted and there's no posts at all on shipping.
I've emailed EDS as my items usually arrive within a week, but no reply from them yet (probably busy). I'm still waiting for 2 packages from 25th of Jan and 1 from the 1st of Feb. Anyone heard of postal problems in Canada?
Thanks |
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Thu Feb 10, 2005 12:58 pm |
i think they got moved to the lounge.
EDS does not want customer inquiry posts on the forum, they want to be contacted directly |
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Mabsy
Moderator
 
Joined: 17 Aug 2003
Posts: 9644
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Fri Feb 11, 2005 6:27 pm |
| The post wasn't deleted - it was moved as it did not belong in this part of the forum. It doesn't really belong in Lounge either though - you need to contact EDS directly if you have questions about an order you have made. That's the most effective way as these forums are for the discussion of skincare rather than order enquiries and with how busy the forum has been lately your post may actually not be seen by the people who deal with your order. |
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Magda
Moderator
Joined: 29 Oct 2002
Posts: 1362
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Fri Feb 11, 2005 8:31 pm |
Sarah please login to
http://www.essentialdayspa.com/support/
you can read our customer support responses to your e-mails there in case they did not reach you for some reason.
We are never too busy for customer service  I can see that your all inquiries were responded very promptly. |
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Mabsy
Moderator
Joined: 17 Aug 2003
Posts: 9644
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Sun Feb 13, 2005 4:13 am |
**Merged by Mabsy from a separate thread**
sarahb
Full Member
Joined: 07 Nov 2004
Posts: 32
Posted: 12 Feb 2005 06:02 pm
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Hi
Tried to read the comments Magda, but can't remember my password.
I have now received my packages, thank you EDS. If anyone else is still waiting maybe your items were on back order like mine, which would explain the short delay.
Thanks all |
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| Wed Apr 24, 2024 4:14 am |
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