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lianne
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Thu Feb 10, 2005 1:06 pm      Reply with quote
Can we please get a note of some sort on the forum asking people not to post customer service questions?

I don't understand why people wouldn't email the company directly, they're the only ones who will be able to help!!
Caspers Mum
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Thu Feb 10, 2005 11:10 pm      Reply with quote
Thanks for acknowledging this. I agree, and then-some!
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Fri Feb 11, 2005 10:51 am      Reply with quote
I think sometimes new members think that we really do know everything! Laughing

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Mabsy
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Fri Feb 11, 2005 7:26 pm      Reply with quote
I will update the guidelines today to include this in there. I think we also need to place the guidelines in a more prominent place....

Realistically though there will always be some people who will post without reading the guidelines anyway Confused
christine
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Mon Feb 14, 2005 11:05 pm      Reply with quote
Oop... I'll keep this in mind Embarassed
lianne
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Mon Feb 14, 2005 11:27 pm      Reply with quote
christine, it's more the people that post asking why their shipment hasn't arrived yet. How should we know!?
christine
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Tue Feb 15, 2005 12:02 am      Reply with quote
haha that's true, they thought this forum is for asking whether their shipment has arrived or not..
I think their should ask their post office instead haha.
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