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Help - Ebay
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Lucia
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Mon Sep 05, 2005 2:23 am      Reply with quote
Hi,
I bought an item off Ebay on the 30th August, the seller sent an invoice and I paid instantly with Paypal.
Delivery was within the UK and was charged at 1st class rate, thing is I've not received the item, I logged on to 'My Ebay' and the seller is no longer registered. I've emailed her (via the Contact Seller) but had no reply.
How long should before reporting an 'Item not received' to Ebay/paypal - I'm willing to give her the benefit of the doubt and give it a week or so but the lack of resonse to my emails has worried me.

I've always been very lucky with previous sales/purchases on Ebay so will be a bit disappointed if I can't sort this out.:O(

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Lucia, VERY fair (ghostly so!)redhead, combination skin prone to dehydration.
Sweety Smarty
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Mon Sep 05, 2005 6:12 am      Reply with quote
contact Ebay!
I wait since the 9th august for my item,and the auction is someway deleted Confused ive contact the seller- no answear!so im gonna contact ebay Rolling Eyes
good luck! Wink

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guapagirl
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Mon Sep 05, 2005 6:40 am      Reply with quote
Have you heard nothing from the seller? Try contacting them and see what happens. If no joy in 5 days, file a payment recovery with paypal.

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Sweety Smarty
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Mon Sep 05, 2005 7:01 am      Reply with quote
nooothing since about 3 days now Rolling Eyes thanks for the tip,Guappa! Wink

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soccermominsd
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Mon Sep 05, 2005 9:24 am      Reply with quote
Hi there sweety smarty,
My significant other and I are HUGE ebayers. Both selling and purchasing. Recently he made a very high-end purchase (neither of us are rich)and the guy dissapeared. He attempted to contact him, when that didn't work he contacted ebay/PayPal RIGHT AWAY. You have MAY have buyer protection because you paid through PayPal up to $1000 I think-but only if it said 'buyer protection'. Contact both ebay and PayPal as soon as you can. My boyfriend got $1000 of his money back and only lost a bit.

Best to you,
Anita

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*54* blonde & fair; trying to age gracefully
Sweety Smarty
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Mon Sep 05, 2005 10:33 am      Reply with quote
Ive luckily buyed trough Paypal Wink THX!

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Lucia
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Tue Sep 06, 2005 2:25 am      Reply with quote
Phew! Despite still havng no replies to my emails the item was delivered this morning so problem solved.

Thanks for all the advice though!

Very Happy

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Lucia, VERY fair (ghostly so!)redhead, combination skin prone to dehydration.
Sweety Smarty
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Tue Sep 06, 2005 3:33 am      Reply with quote
im happy for ya!! Very Happy

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Lucia
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Tue Sep 06, 2005 3:39 am      Reply with quote
Hope you get your item or your money back too soon SweetySmarty! Very Happy

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Lucia, VERY fair (ghostly so!)redhead, combination skin prone to dehydration.
Sweety Smarty
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Tue Sep 06, 2005 4:35 am      Reply with quote
Very Happy thank you,me too Very Happy

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Sweety Smarty
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Tue Sep 06, 2005 4:40 am      Reply with quote
recieved,recieved!!!!!In this verry moment!!!!!!

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purpleturtle
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Tue Sep 06, 2005 9:01 am      Reply with quote
If you did the transaction through paypal, and the auction thing is still available with the number..i'd try to file a claim. I almost had to go through with filing a claim with a guy that wasnt sending NIN tickets to me (which was to be a gift for my friend). If the person doesnt contact paypal to give their side of the story, they take your side and i believe any money remaining in that persons account that is rightfully yours will be given back.

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Extremely fair/sensitive skin(mild rosacea)that burns very easy.acne is rare/skin is dry.27 years old.
Lucia
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Tue Sep 06, 2005 1:46 pm      Reply with quote
Sweety Smarty - your item arrived then?
Excellent!!!!! Very Happy

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Lucia, VERY fair (ghostly so!)redhead, combination skin prone to dehydration.
Sweety Smarty
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Tue Sep 06, 2005 2:23 pm      Reply with quote
Thanks,thats so sweet of you!! Very Happy today is an amazing day,I recieved all my ebay Items(2) AND recieved the translation for the tattoo i wanna have (english to khmer characters) Very Happy haaaach,what a day Laughing

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soccermominsd
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Tue Sep 06, 2005 10:29 pm      Reply with quote
I am very glad both you Lucia and Sweety Smarty got your products. That's awful you even had to worry.

I feel silly in that my response should have been directed to *Lucia* with the disapearing seller. But I'm glad it helped you both.

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Lucia
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Wed Sep 07, 2005 1:39 am      Reply with quote
soccermominsd - don't feel silly! Very Happy We knew what you meant!!! Laughing

Glad everyones happy and has there goodies though!

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Lucia, VERY fair (ghostly so!)redhead, combination skin prone to dehydration.
miranets
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Thu Sep 08, 2005 8:46 pm      Reply with quote
Sometimes buying online from far away countries is such a big worry... but you feel so much better when it arrives!!

(I'm still waiting for a Dr H package from Germany, it's been a month - darn surface mail)
Sweety Smarty
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Fri Sep 09, 2005 3:50 am      Reply with quote
Very Happy It takes a while from germany...belive me Wink

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Lolli
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Fri Sep 09, 2005 11:35 pm      Reply with quote
Yay!! So great everyone got their stuff! It can be such a worry!

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