| Author |
Message |
|
|
|
Fri Dec 02, 2005 6:21 am  |
| O.k. I'm slightly miffed here & I was wondering if I had any recourse. In sept. I was browsing skinceuticals on EDS for the 1% skinceutcals retinol. I knew they were phasing it out. One day it popped up, naturally I nabbed it. It must have been the last one, the next day there weren't anymore on the website. I put it away till last week since I received the Pat Wexler stuff & wanted to give it a try before incorporating the retinol. I used the retinol this week and got about 3 - w uses out of it. The bottle was empty. I can't even open it see if anything is lingering inside. The thing is, I have no recourse (I think) since it was bought in sept. and no proof. I can't exactly say I bought it in Sept., now in December it's empty??? I don't think they would take my word for it that I put it away till now. Anyway, EDS dosen't even sell it anymore.Any thoughts? I mean it was $78 w/shipping-an amount I could use this time of year. |
|
|
|
|
|
Fri Dec 02, 2005 6:41 am |
| have you emailed them directly? |
_________________
Using. ADCE day & night |
|
|
|
|
Fri Dec 02, 2005 6:52 am |
| no, I'll try that..it's just with their no return policy and all, I don't know where this would fit in, it's just my word.... |
|
|
|
|
|
Fri Dec 02, 2005 2:48 pm |
Take it all back!! They replied immediately. I'm going to try to shake it & pump it to see if any product is in there. If not, I will be send it back. Excellent customer service.  |
|
|
|
|
| Fri Apr 19, 2024 4:59 pm |
If this is your first visit to the EDS Forums please take the time to register. Registration is required for you to post on the forums. Registration will also give you the ability to track messages of interest, send private messages to other users, participate in Gift Certificates draws and enjoy automatic discounts for shopping at our online store. Registration is free and takes just a few seconds to complete.
Click Here to join our community.
If you are already a registered member on the forums, please login to gain full access to the site. |
|
 |
|
