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Sat Jan 06, 2007 12:53 pm |
I placed an order on 12/23, and still have not received my order. I emailed them a few days ago, and have not heard back. I am getting worried. Are they usually pretty reliable? Is anyone else having trouble with this company? |
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Sat Jan 06, 2007 12:54 pm |
They're slow but you should have had your order by now. It takes about 10 days or so for me to get mine.
Ari |
_________________ Be the kind of woman that when your feet hit the floor each morning the devil says, "Oh Crap, She's up!" Unknown |
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Sat Jan 06, 2007 12:57 pm |
I agree, Ari. The fact that they're not responding to my email is disturbing, too. |
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Sat Jan 06, 2007 1:20 pm |
I tried to order something from them just before christmas, my order didnt go through correctly.
My cc company told me to mail them and tell them the funds were waiting to be picked up by them. I did so and never got a reply.
I need some more BND and am wondering wether to buy from diannyvonne instead...but no free gift in that case |
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Sat Jan 06, 2007 3:25 pm |
They do take some time, but if I get worried I tend to call to check up on the order. They have an 800 number. |
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Sat Jan 06, 2007 3:26 pm |
I think l would order from diannyvonne by Paypal... |
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Sat Jan 06, 2007 3:41 pm |
I think that skinbio is having troubles with orders because of the storms in washington. |
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Sat Jan 06, 2007 4:25 pm |
The storms in Washington caused power outages and such over many areas. This has been effecting Skin Bio. |
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Sat Jan 06, 2007 4:29 pm |
yes, the storms caused power outages - their computers were down for quite a while.
I just received an order placed 12/21 w/ a hand written receipt.
they also just moved to a new facility.
(ETA) do call their 800 number if you're concerned. |
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Sat Jan 06, 2007 4:53 pm |
ah, ok - so hopefully they will soon be back to normal.
good to know. |
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Sat Jan 06, 2007 6:30 pm |
I just got home from lunch, and my order from Skinbio arrived. Woohoo! Also, I got my LightStim unit, too. What a lucky day for me! |
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Sat Jan 06, 2007 7:40 pm |
Yes, it takes awhile, but you do get it from Skin bio. |
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Sat Apr 27, 2024 12:09 pm |
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