Revisiting online cautions for Consumer Products+Services
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free skin care · Tue Sep 24, 2013 7:01 pm

Wow. I think this article is right on the money.

free skin care · Tue Sep 24, 2013 9:31 pm

Don't be surprised by the phony BAD reviews as well. There are people who make it their life's mission to hurt people as deeply as they possibly can...

This is done within so many industries that function online it's unbelievable. Always there is a financial motive... if the bad review directs you to the savior... look out!

Check out this ordeal on TripAdvisor...http://tripadvisorwatch.wordpress.com/trip-advisor-fake-reviews/

Also, when you're looking for hotel reservations and the websites show them booked. Give them a jingle, apparently in some areas these giant companies strong arm small inns to keep paying huge referral fees. If the Inn quits the plan, the companies keep them on their site, but BOOKED! So they lose a ton of business.

The good news... Those that hide behind an avatar and fake stories will soon get theirs... A fake good review could cause a person to engage in something dangerous... perhaps go to a really terrible eye surgeon for laser surgery... or a fake bad review could cost someone their livelihood. The faker should have to make amends... The ability for tracking down the faker... So easy now a days... just ask our gov't. http://www.forbes.com/sites/investopedia/2013/01/25/can-you-be-sued-if-you-give-a-bad-review-on-yelp/

free skin care · Wed Sep 25, 2013 12:53 pm

This was the blog I read a while back that had alerted me to just how awful this fake reviews and such can be...

http://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/

I was talking with my mom about this thread, and she said just the other day she was looking at a vitamin/supplier site. They indicated that a certain brand/company was completely out of product. She thought that was unusual and went to the brand/company website... and low and behold they have it to sell. IMO, that's intentionally damaging to the companies sales.

I think all the cross referencing is a great idea. Just knowing this sort of thing is done will heighten awareness...

free skin care · Thu Sep 26, 2013 9:18 am

AnnieR wrote:

Most people tell us that they only trust reviews from Angie's List.

Unfortunately, I suspect the reliability of those reviews may decline over time, which is sad because I have relied on them heavily myself.

Angie's List markets heavily to the companies that have been reviewed for a variety of related services, which means their revenue is not coming just from consumer subscriptions (unlike Consumer Reports who accepts zero money from companies in order to remain unbiased).

So let's say that a company (that is paying Angie's List a ton of money for marketing services) gets a negative review which must be approved by Angie's List prior to it being posted. I can see the company saying "I pay you a lot of money and you need to make this go away."

Do we really think that all negative reviews will really end up being posted? Doubtful. So the good reviews are great, but I doubt we will see the complete story over the long run.

(FYI that my comments above are NOT pertaining at all to Annie's company, which I am sure has and deserves only positive reviews!) Very Happy

free skin care · Mon Sep 30, 2013 3:42 pm

OP,

Thanks again for this thread.

It raises several important points.

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