Shop with us!!! We sell the most advanced skin care anti-aging cosmetics on the market: cellex-c, phytomer, sothys, dermalogica, md formulations, decleor, valmont, kinerase, yonka, jane iredale, thalgo, yon-ka, ahava, bioelements, jan marini, peter thomas roth, murad, ddf, orlane, glominerals, StriVectin SD.
 
 back to skin care discussion board front page with forums indexEDS Skin Care Forums Search the ForumSearch Most popular all-time Forum TopicsHot! Library
 Guidelines  FAQ  Register
Free gifts for Forum MembersForum Gifts Free Gifts offers at Essential Day SpaFree Gifts Offers  Log in



DS Laboratories Trioxil.PM Anti-Acne Gel (30 ml) Peter Thomas Roth Un-Wrinkle Turbo Line Smoothing Toning Lotion (200 ml / 6.7 floz) NuFace Gel Primer (5 fl oz / 148 ml)
Don't ever buy from American Express Wish List !
EDS Skin Care Forums Forum Index » EDS Lounge
Reply to topic
Author Message
bkkgirl
VIP Member
20% products discount
free skin care

View user's profileSend private message
Joined: 22 Dec 2006
Posts: 3297
Mon Feb 12, 2007 2:08 pm      Reply with quote
I bought a GPS system from the American Express Wish List program prior to X-mas as a gift for myself.

I tried it and it screwed up telling me I was on another street when I was right in front of my own house. Well, I was glad I knew where I lived, or I would have been rather lost.

So I called AmEx and told them about the problem. This was on Jan 8. They said they would send me a shipping label, so I could return the unit back to them, and they would send me a new unit.

It was supposed to take 5-7 bus days for me to get this label. To date, it has never arrived. I called them back a few times now, each time they said they would look in to why I did not get the label. Today I was so frustrated and asked what took them so long to "LOOK INTO" this matter. Just issue a new label for crying out loud. She said, "Someone will get back to you in 24-72 hours."

I told her I would never buy anything from them again, and will tell all my friends about the red tapes you'd have to go through should there be a problem with the product.

I'm keeping my promise to them.
bkkgirl
VIP Member
20% products discount
free skin care

View user's profileSend private message
Joined: 22 Dec 2006
Posts: 3297
Mon Feb 12, 2007 3:16 pm      Reply with quote
Update - someone from AmEx Wish List called me back, and said she'd send out the shipping label to me tomorrow, and when I get it and send the product back, I need to call them with the tracking number, so they can verify that the item was picked up and they'll send me the new unit.

Anyway, I still don't think I want to order anything from them again, and want to tell my friends on EDS this story, so you won't get the frustration and headaches I got in dealing with them.

On the other hand, my bf had some problem with his HP photo printer. After they were not able to resolve it for him, they sent him a new unit AND a shipping label to send the old one back to them without him even asking them to. He did not even know they were sending him a new unit until he already received it. That's great customer service. Big thumbs up for HP.
fishzebby
VIP Member
20% products discount
free skin care

View user's profileSend private message
Joined: 26 Oct 2005
Posts: 1105
Tue Feb 13, 2007 1:26 pm      Reply with quote
I think the price in that site is way too overpriced... Thanks for your information. I'll watch out too...
Lisey
VIP Member
20% products discount
free skin care

View user's profileSend private message
Joined: 30 Dec 2006
Posts: 1977
Tue Feb 13, 2007 7:38 pm      Reply with quote
Yep.. I do agree the stuff on that site is overpriced. I don't have american express.
System
Automatic Message
Mon Aug 19, 2019 8:17 am
If this is your first visit to the EDS Forums please take the time to register. Registration is required for you to post on the forums. Registration will also give you the ability to track messages of interest, send private messages to other users, participate in Gift Certificates draws and enjoy automatic discounts for shopping at our online store. Registration is free and takes just a few seconds to complete.

Click Here to join our community.

If you are already a registered member on the forums, please login to gain full access to the site.

Reply to topic



Decleor Orexcellence Energy Concentrate Youth Mask (50 ml) Revitalash Double-ended Volume Set - Raven glotherapeutics Barrier Balm (50 ml / 1.7 oz)