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Thu Apr 12, 2007 9:46 am  |
Hi everyone!
I just received Dior 5-color eyeshadow palette I ordered from strawberrynet.com and the packaging seems rather strange. It doesn't look the one I see on Dior website. Even my boyfriend says it looks kinda fake, so now I'm worried. Does anyone know if their stuff are authentic? Has anyone had a bad experience purchasing from them?
TIA! |
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26 with dehydrated combo skin, prone to blackheads and congestions, NC20-25 |
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Thu Apr 12, 2007 9:54 am |
| I've never had any problem ordering from them. The odd packaging may be due to the fact that the product was originally produced for a different country.... |
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Thu Apr 12, 2007 10:00 am |
I’ve never had any problems either, and I’ve made lots of orders from them, enough to qualify for the maximum loyalty discount (something I wish EDS would do, in addition to or perhaps instead of the forum discount, but that’s another issue)
Strawberry do source from all over the world so the packaging may be different from what you’re used to? They are a pretty big company and I don’t think they would intentionally sell knock-offs. |
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Thu Apr 12, 2007 10:11 am |
I've never had a problem with StrawberryNet and have ordered many times from them.
I did notice, however, that Dior has changed the packaging on their eyeshadow compacts recently, so it might just be that StrawberryNet still had the old packaging...
I wouldn't worry about it! |
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Makeup and skincare are my passion!! My dayjob is just to pay for the obsession... |
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Thu Apr 12, 2007 10:15 am |
| I think they're authentic too. And that's right, a lot of Dior quints are discontinued (colors anyways) and were in old packaging. Usually the picture should show whether it's going to be in old/new packaging. A lot of old packaging ones are sold at really good prices on ebay! Dior changed their packaging a few times as well. |
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Thu Apr 12, 2007 10:24 am |
| Thanks everyone! Now I'm feeling less worried. I was recommended strawberrynet by a friend who had purchased from them many times before. Anyway, it's very possible that I just got the old packaging. |
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26 with dehydrated combo skin, prone to blackheads and congestions, NC20-25 |
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Thu Apr 12, 2007 10:47 am |
| I have used strawberrynet for years and never had a problem but e-mail if you are not sure they are great to reply. They offer great loyalty bonuses and they have great specials though some have a short expiration date. Some of their products are so reasonable and yes what I ever got was authentic. |
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Thu Apr 12, 2007 1:28 pm |
| I have always been very happy with my puchases from SN. |
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Thu Apr 12, 2007 2:07 pm |
I have had a couple of Decleor items from them that I was not sure about,they did not smell or feel the same, so have not ordered from them since.
Mo |
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Thu Apr 12, 2007 4:51 pm |
I have used SN for years and have bought over 40 items from them. I have found them all to be authentic and absolutely fresh.
I too just ordered a Dior 5-shadow and a lip palette from SN! |
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Thu Apr 12, 2007 8:57 pm |
| I have ordered dozens of times from SN too and never had problems with authenticity BUT sometimes they source their products from different countries and are completely different to what is advertised on their website - in terms of packaging mainly. I bought a bottle of Omnia body lotion which was shown as in a tube but it came in a stupid pumpless bottle which means I won't be able to use at least a good 20% of it without shaking it vigorously towards the end. I sent in a complaint but I was only told that, according to their website T&C they have already stated that their products may be "parallel imported" and have slight variations in packaging and formulation sometimes... |
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Fri Apr 13, 2007 11:57 am |
I have also used strawberry.net and have never experienced problems with their products. I even received different packaging a couple of times too which is what I expected. I just wish they listed their products' ingredients like they used to a few years back; that was handy. I assume they stopped doing that to cut back on costs.
But, andaman_gypsy, it looks like your mind has already been set at ease by all the others who have chimed in on their positive experiences with strawberry.net.  |
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early-mid 30s || oily-combination, sensitive & acne-prone skin || mild breakouts (Aczone helps a lot) || occasional eczema rashes || fine lines around eyes || very dark under eye cirlces- concealer a must || very fair neutral-warm complexion, blue eyes, blonde hair |
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Fri Apr 13, 2007 12:52 pm |
| iv never ordered from them as they are based in HK, which i dont 100% trust (no offence there) cos when im in HK, there are so many fake stuff...bags, shoes, SKINCARE and there are loadsa things from mainland china that has illegal substances/acids that they put in the creams to make ur skin "look nice". |
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Premenstrual acne, combination, dehydrated skin. Using- Retin-a, bb cream, Asian sheet masks, Avene mist, Dr Jart |
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Caspers Mum
Moderator
 
Joined: 02 Nov 2002
Posts: 1694
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Fri Apr 13, 2007 2:12 pm |
| All I'll say is that HK has a free market, and a good portion of the time, things are bought from authorized retailers, and resold by businesses in HK. |
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Fri Apr 13, 2007 3:27 pm |
I have ordered from them 30+ times & I am definitely convinced their products are 99.999% authentic & genuine. I think they get a lot of people/customers asking them this question, but personally I have always been very pleased with their products & service!  |
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Fri Apr 13, 2007 6:34 pm |
i have never order from the strawberrynet.com before but i will be getting my T.LeClerc loose powder from the site soon.
how is their customer service as in are they prompt in replying email? hows the delivery service? |
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Mid 20's, combination & sensitive skin |
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Fri Apr 13, 2007 7:59 pm |
| I have ordered many many times from SN (being in Hong Kong, I enjoy their additional 10% 'local' discount and also the loyalty discount). So far I am happy with their services - competitive prices and prompt deliveries. The only problem is that they very often do not carry the 'top' items of all brands. |
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Asian-40's-combination/dehydrated skin-on endless quest for perfect skin-like you! |
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Fri Apr 13, 2007 8:57 pm |
| rainbow_listic wrote: |
i have never order from the strawberrynet.com before but i will be getting my T.LeClerc loose powder from the site soon.
how is their customer service as in are they prompt in replying email? hows the delivery service? |
I have found their service to be very quick & efficient in all aspects. However some of my friends have complained that they take too long to respond to emails, but I've never experienced this & have probably emailed them well over 10 times too!  |
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Sat Apr 14, 2007 1:55 am |
Strawberry net is great because you can get your skincare, hair and perfume products all at the one store. My friends and family love the store - very quick delivery. But you cant beat EDS skincare products tho  |
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Live life to the full! |
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Sun Apr 15, 2007 1:58 pm |
| Some time ago, "Today Tonight" (a current affairs type tv program in Australlia) ran a story on fake cosmetics/skincare products being sold - Strawberrynet was mentioned in the story - I'm not exactly sure which products were proven to be fake so I won't post the brand here. I can't comment on Strawberrynet's involvement only that I remember that some of the products were sourced from there. |
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Sun Apr 15, 2007 6:08 pm |
| Safire ~ thanks babe! i just dropped them an email, hopefully get to hear from them soon. |
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Mid 20's, combination & sensitive skin |
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Tue Apr 17, 2007 5:25 am |
I've ordered many things too over the years - skincare, makeup and perfume. I've never had an issue, and can say that the perfume I bought was Chanel, before my older one ran out, and they were exactly the same as far as I could smell....packaging and everything.
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Thu Apr 19, 2007 5:08 pm |
| My Dior products arrived and they are totally perfect, just like the department stores! |
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