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Oh, my God. It's too harsh
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Petr Cech
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Joined: 21 Mar 2008
Posts: 1
Sat Mar 22, 2008 1:40 am      Reply with quote
Order #217063


I bought two Promaxyl Intensive Wrinkle Cream at this website.

Shipping is fast, and thanks for samples.

However, both of Promaxyl Cream's expiration date has passed.

I explained this situation by e-mail.
But I didn't get any answer from e-mail.

What shall I do..

----------------------------
I wrote this topic on Review forums, but it was deleted.
So Write on EDS Lounge, again.
Lola Moroney
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Sat Mar 22, 2008 3:58 am      Reply with quote
Email them again as this happened to me and they got back to me. Remember to always ask for long expiry dates as often special offers are near expiry time. Are they much expired as usually six months after they are good.
Best of luck but keep after them
Northerngirl
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Sat Mar 22, 2008 5:44 am      Reply with quote
Petr Cech wrote:
Order #217063


I bought two Promaxyl Intensive Wrinkle Cream at this website.

Shipping is fast, and thanks for samples.

However, both of Promaxyl Cream's expiration date has passed.

I explained this situation by e-mail.
But I didn't get any answer from e-mail.

What shall I do..

----------------------------
I wrote this topic on Review forums, but it was deleted.
So Write on EDS Lounge, again.



Instead of e-mailing them why aren't you calling them? Also, your subject line says....Oh my god it's to harsh. What's to harsh?
Petr Cech
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Joined: 21 Mar 2008
Posts: 1
Sat Mar 22, 2008 8:39 am      Reply with quote
Instead of e-mailing them why aren't you calling them? Also, your subject line says....Oh my god it's to harsh. What's to harsh?[/quote]
-------------------------------

Your opinion is which degree reason.
But I can't English well. Thus, I select e-mail, instead of calling.

Besides, I don't live in US. You know, cost of an international telephone call is very expensive.

I seek your understanding that my feeilng when
receving the product that expiration date has passed.

(EXP : 3/2008, This month is March/2008 !)
Winnie
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Sat Mar 22, 2008 11:11 am      Reply with quote
Unfortunately we can't help you with customer service questions on the forum. You will need to contact Essential Day Spa email, phone or live chat on Monday. Be assured the Spa will help you with your inquiry.

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