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Fri May 02, 2008 3:20 pm |
trying very hard to find a cheaper generic renova. when i used retin-a in past was too drying but renova .02% has been ok but i can't afford it. so is the medsmex version emollient like that? or any other? have found a ton of other sites, but everybody uses the terms renova and retin-a interchangably, as if they're the same.
medmex is made by galderma, mexico, so i can't find out info since i don't speak spanish and the american site doesn't know...very frustrating
the others all seem to be out of india, some made by johnson and johnson subsidiary, but i still haven't been able to find out if its emollient like renova...?
so if any of you are dry skinned like me, needed renova and used one of these let me know if the medmex one or any other of these knock offs are like it.
so appreciate the imput since i've been going at this for a couple of days now, thanks! |
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Fri May 02, 2008 3:35 pm |
I have been buying Retin-A and Renova from Medsmex for at least 8 years and have been very happy with the products.
I happen to have both on hand if you need to know something off the boxes (though they are in spanish!!) |
_________________ No longer answering PM's due to numerous weird messages. |
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Fri May 02, 2008 5:27 pm |
thanks bethany!
so you are saying it is as emollient as the real renova? are you a dry skinned gal, ever had probs with regular retin-a? i can actually use the .02 renova around my eyes which amazed me so i wanted to find something the same. |
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Fri May 02, 2008 6:52 pm |
Fem, I found it to be much more "emollient" than the regular Retin-A .05%...it slides on far more easily, and I never felt like I needed anything over it, like I sometimes did with the Retin-A. However, I can't compare it to the name-brand Renova, because I have never tried that.
I am dry on my cheeks, but not on my t-zone. I ended up switching back to Retin-A because Renova can actually cause breakouts due to the mineral oil in it, and my hormonal breakouts don't need any encouragements!
Keep in mind that you can always add moisturizer over either Retin-A or Renova - they just recommend that you wait at least 30 minutes. |
_________________ No longer answering PM's due to numerous weird messages. |
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Fri May 02, 2008 7:53 pm |
thanks beth for that info! mineral oil, how interesting, thats not listed in the ingredients on my renova tube. makes me wonder what else is in it. i wonder if medsmex would just send me the ingredient list. i'm 1/2 and 1/2 about mineral oil, not sure if its good in the long run, but since its a small amount of cream on the face maybe it won't be so bad? |
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Fri May 02, 2008 10:21 pm |
femchirp wrote: |
thanks beth for that info! mineral oil, how interesting, thats not listed in the ingredients on my renova tube. makes me wonder what else is in it. i wonder if medsmex would just send me the ingredient list. i'm 1/2 and 1/2 about mineral oil, not sure if its good in the long run, but since its a small amount of cream on the face maybe it won't be so bad? |
I know the US version has mineral oil in it....I just checked the Medsmex Spanish box and it only breaks it down into active and inactive ingredients (no detail). |
_________________ No longer answering PM's due to numerous weird messages. |
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Sat May 03, 2008 11:55 am |
thanks b- i'm looking at my tube of renova i got from my derm now, it definately does not have mineral oil. but i'm not saying i'm totally against the idea, this is all new to me so no opinions yet on my part, jusy want to get info.
all the other sites i emailed have said theirs is made by johnson and johnson subsidary out of india. so its j and j out of india or galderma in mexico. if any of these people email back with ingredients list i'll post it all for the hell of it, in case anyone else is interested. i'll post medsmex version, j&j india version, and american version.
......we'll see |
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Mon Jan 05, 2009 9:32 pm |
I know the US version has mineral oil in it....I just checked the Medsmex Spanish box and it only breaks it down into active and inactive ingredients (no detail).
HI Bethany again!
I just found and ordered the Renova from MedsMex. It's made by Galderma Labs out of France. I am using the .05 and am very happy with it. I would like to try the 1% next.
Is this what you are using? What strength?
Also, have you been able to find a list of the ingredients in it?
Thanks for your help! |
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Mon Jan 05, 2009 10:00 pm |
JaeBlue wrote: |
I know the US version has mineral oil in it....I just checked the Medsmex Spanish box and it only breaks it down into active and inactive ingredients (no detail).
HI Bethany again!
I just found and ordered the Renova from MedsMex. It's made by Galderma Labs out of France. I am using the .05 and am very happy with it. I would like to try the 1% next.
Is this what you are using? What strength?
Also, have you been able to find a list of the ingredients in it?
Thanks for your help! |
I checked the ingredients on my box...nothing helpful at all!
I am still using the .05%...I actually doubt that I will ever move up to the .1% because the clinicals show that you don't necessary get enough incremental benefit to warrant the addtional irritation. But if your skin can handle it, definitely go for it!
BTW, you may want to try their new mdmexskincare.com site, since the old one no longer accepts visa or mastercard. I used the new site, and was shocked at how quickly my stuff arrived.
However, be sure to use a one time credit card number since they don't have the best history of protecting credit card info! |
_________________ No longer answering PM's due to numerous weird messages. |
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Mon Jan 05, 2009 11:31 pm |
Thank you for the valuable info! I will take your advice.
I just read a study that said that the most positive changes happen at the 1% level and they used the Galderma renova as the testing product!
I'll try to find that for you tomorrow! |
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Tue Jan 06, 2009 12:05 am |
I was wrong, that is the wrong study.
In fact it just says that the 1% produced more redness. Not so good!
I'm going to stick with the.05 for now, too! |
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Tue Jan 06, 2009 3:23 am |
The new site mdmexskincare.com just stopped accepting Visa and Mastercard also. You can do a one time automated check, money order or Fed Ex. That's all. I've been buying my Renova from them for 6 years now and even though it won't be as convenient to buy from them because they don't take credit cards anymore I will still be a loyal customer. They are the only site I know of where you can get Renova from at such a good price and I've always received such great customer service from Debbie there. |
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Tue Jan 06, 2009 1:38 pm |
keli13 wrote: |
The new site mdmexskincare.com just stopped accepting Visa and Mastercard also. You can do a one time automated check, money order or Fed Ex. That's all. I've been buying my Renova from them for 6 years now and even though it won't be as convenient to buy from them because they don't take credit cards anymore I will still be a loyal customer. They are the only site I know of where you can get Renova from at such a good price and I've always received such great customer service from Debbie there. |
Ugh...I figured that would happen. They told me before that it was because Visa and Mastercard wanted to regulate the selling of drugs without a Rx or something like that.
They don't even accept Amex anymore? That was the one credit card that Medsmex was still using. |
_________________ No longer answering PM's due to numerous weird messages. |
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Wed Jan 07, 2009 5:28 am |
When I order from Medsmex now I do an electronic one time check over the phone. I just noticed that all of the Retin-A and Renova products are missing form medsmex's new website. Thay are still available from the old site. I emailed Debbie the owner of Medsmex to find out whats going on. |
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Wed Jan 07, 2009 7:02 am |
I have the Galderma generic version of Renova that's sold in Asia. It's called Retacnyl cream. I'm not sure if it's the exact same one sold by Medsmex but it is by Galderma. The ingredients are:
Active: tretinoin 0.05% (also available in other strengths).
Inactive: polyethylene glycol stearate and PEG-100 stearate, cetyl alcohol, stearyl alcohol, squalane, butylhydroxyanisole, propyl parahydroxybenzoate, stearic acid, carbomer 941, glycerol, methyl parahydroxybenzoate, disodium edetate, trolamine, isopropyl myristate, sorbic acid, purified water. |
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Wed Jan 07, 2009 11:09 am |
m1rox,
wow where did you find those ingredients i searched pretty hard. its not on the box from medmex, but sounds like the same product. what site did you get it from? love to know! |
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Wed Jan 07, 2009 11:15 am |
keli13 wrote: |
When I order from Medsmex now I do an electronic one time check over the phone. I just noticed that all of the Retin-A and Renova products are missing form medsmex's new website. Thay are still available from the old site. I emailed Debbie the owner of Medsmex to find out whats going on. |
Please keep us posted, and thanks for looking into this. I emailed them from the new site a couple of days ago, but have not heard back yet. |
_________________ No longer answering PM's due to numerous weird messages. |
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Thu Jan 08, 2009 2:10 am |
femchirp wrote: |
m1rox,
wow where did you find those ingredients i searched pretty hard. its not on the box from medmex, but sounds like the same product. what site did you get it from? love to know! |
I copied those from my own box. This version is sold in my country (Singapore). Under the name Retacnyl.
It's fairly emollient. I was prescribed this by my dermatologist because I need to apply it directly under my eyes (for controlling sebaceous hyperplasia and syringomas). |
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Thu Jan 08, 2009 5:08 am |
Bethany, so far this is the only answer I've gotten from Medsmex about the Retin-A and Renova products that are missing from their new website. This is the response I got from Medsmex.
To be completely honest I am not sure why it is not showing those products
anymore. Debbie is out of the office till Monday but I will be sure that she
knows ASAP.
I had to place my last order at the old website because of this. I'm sure Debbie will email me after this coming weekend once she finds out that these products are missing from their new site. I know they sell alot of Renova. |
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Thu Jan 08, 2009 2:59 pm |
This version is sold in my country (Singapore)
m1rox- is there a site we could buy this from? and how much(and size)is it there?
keli13- still can't use credit card whether it's the new or old site, correct? |
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Thu Jan 08, 2009 5:58 pm |
keli13 wrote: |
Bethany, so far this is the only answer I've gotten from Medsmex about the Retin-A and Renova products that are missing from their new website. This is the response I got from Medsmex.
To be completely honest I am not sure why it is not showing those products
anymore. Debbie is out of the office till Monday but I will be sure that she
knows ASAP.
I had to place my last order at the old website because of this. I'm sure Debbie will email me after this coming weekend once she finds out that these products are missing from their new site. I know they sell alot of Renova. |
Weird!
BTW, when you do an electronic check, I assume you have to give them your account number and routing number? I am just wondering what would keep them from reusimg that info.
While their customer service is great, the credit card hacking has been going on for many years...I would not be surprised to find that it is an inside job. |
_________________ No longer answering PM's due to numerous weird messages. |
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Fri Jan 09, 2009 3:11 am |
keli13- still can't use credit card whether it's the new or old site, correct?[/quote]
Correct. |
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Fri Jan 09, 2009 3:42 am |
Weird!
BTW, when you do an electronic check, I assume you have to give them your account number and routing number? I am just wondering what would keep them from reusimg that info.
While their customer service is great, the credit card hacking has been going on for many years...I would not be surprised to find that it is an inside job.[/quote]
I wish I would have saved an email about this very topic from Debbie at medsmex. She said they are not the cause of the fraud claims. She said there is only one peson other than the owner that have access to creditcard info and they are very trusted by the company. Anything is possible though. I for one have been buying from them for 6 years and have never had an issue of fraud. Debbie was pretty upset about all of the claims of fraud online accusing them. She wanted to post here on this forum to defend her company but I told her not to bother. I told her it wouldn't matter. People will believe what they want to believe. The problem is that I don't doubt others have had fraudulent charges but there is no proof of where they came from. Just because you get a fraudulent charge on a card you recently used to purchase from medsmex does not mean it came from medsmex. Most of the fraudulent charges I've heard about are regarding Match.com and other places. You know I once had a creditcard that was new and activated but I had never used it to purchase anything with. After two months of having that card and having never used it anywhwere I had two fraudulent charges on it from Mexico and Norway. There are ways these people who do the fraud gain access to cards without stealing identities or without you making purchases. I personally don't believe most of the claims about medsmex. It just happens to be a coinsidence. My hubby had a fraudulent charge on his card two years ago and had only used that card at Home Depot online. Should he automatically assume that someone at Home Depot was the fruadster? NO !! Creditcard fraud can happen anywhere anytime. Unless your bank can prove exactly where the fraudulent charges originated from you really have no idea how your creditcard number was compromised. Someone does not need to purchase or give someone their creditcard number for fraud to happen. These criminals have many ways of obtaining info. Usually from insiders at creditcard companies and banks that sell peoples personal info and creditcard numbers. Also stolen laptops like what happened at TJ Maxx last year. Most of these insiders at banks and creditcard companies sell the card info to buyers over seas. Thats why many of the fruadulent charges are located in foriegn countries. It's easy to blame one company, especially if that company is not in the US. I don't wish to fight with the posters who are dead set on claiming Medsmex is the culprit. If thats what they think then so be it. All I know is that until I see actual proof I don't believe it. I have never had a problem with them and next time I have a fraudulent charge happen I will not assume it's them.
There, I'm gettin off my soap box. Bash away!!
If you want I will tell Debbie from Medsmex that she is welcome to come here to EDS and defend her dads company. I know it won't make a difference but I know she will do it. This whole issue really upsets her as much as the people who've had creditcard fraud issues. They have been an upstanding company for many years. If it was my company I to would be very upset and bad publicity, especially if it was unwarrented and spread by rumors. I'm not saying it is, but it's like being accused of something your not doing and there's nothing you can do about it. |
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Fri Jan 09, 2009 10:17 pm |
There is certainly nothing to bash...that would require that I get emotional, and this doesn't warrant that, lol.
I have personally had my credit compromised since shopping at MedsMex 10+ years (not long after my first purchase), and never made the *possible* connection until I came to EDS. But based on what you see spread all over the web, there appear to be a lot of these coincidences. However, I still shop at MM because I find them to be very reliable, and I like the quality of their products. And another great reason to buy from them...NO SPAM!! (alldaychemist is HORRIBLE in this regard)
But the great news is that there really are some things that MM can do about this:
- They need to make sure they are in compliance with Payment Card Industry Data Security Standard (PCI DSS). I am pretty sure that ALL merchants who accept American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. have to validate their PCI DSS compliance eventually, or they eventually lose their right to accept those cards.
- If they are compliant with PCI DSS, then they should clearly mention their focus on security on their website....I just looked and couldn't find anything that addressed how they protect our data. They have a Pledge of Responsibility, but it doesn't mention data security at all.
- They might also want to look at options like Paypal that doesn't put them in the position of accepting CC data at all.
BTW, the TJX data breach was actually not due to a stolen laptop...this was the largest data breach in US history to date, and happened over an extended period.
Quote: |
In filings with the U.S. Securities and Exchange Commission yesterday, the company said 45.6 million credit and debit card numbers were stolen from one of its systems over a period of more than 18 months by an unknown number of intruders. That number eclipses the 40 million records compromised in the mid-2005 breach at CardSystems Solutions and makes the TJX compromise the worst ever involving the loss of personal data.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9014782
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This invasion was found during an ad-hoc systems check that identified that certain "unknown processes" were accessing a key database. Upon further investigation, they found that "intruders" had gained ongoing access for over 18 months to their system where CC info was stored. It was suspected that inside assistance was involved to make this that transparent to TJX systems staff...this can often happen through contract technical staff, ex-employees, etc.
TJX was then required to do extensive data audits to make sure that CC data captured or stored at all points complied with PCI DSS...I work for a TJX vendor and it required extensive reviews on our end as well. |
_________________ No longer answering PM's due to numerous weird messages. |
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Fri Jan 09, 2009 11:38 pm |
femchirp wrote: |
This version is sold in my country (Singapore)
m1rox- is there a site we could buy this from? and how much(and size)is it there?
keli13- still can't use credit card whether it's the new or old site, correct? |
I'm sorry. It's only available by doctor's prescription here. We also have the Stieva generic Tretinoin (by Stiefel laboratories) as well as the Galderma one. The Stieva tretinoin is in a vanishing cream base, very light in consistency, no mineral oil. It's not as emollient as the Retacnyl, but this would be more suitable for oily skinned people or those who cannot tolerate squalane that's in the Retacnyl (Galderma) version. I don't have the ingredients for the Stieva one on the box, but someone in makeupalley did post them in the past. I believe Canadians have access to the Stiefel generic. |
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