The Derminator
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Wed Oct 14, 2015 8:47 am

Re. what to use as lubricant during the procedure, I just spritz on thermal water.

free skin care · Wed Oct 14, 2015 3:25 pm

CPHgirl wrote:

Re. what to use as lubricant during the procedure, I just spritz on thermal water.

I use a hyaluronic acid and water in a spray bottle. After cleaning the skin, apply the serum. It will sink into the skin. That's ok because you will spray your skin with the water to add slip where you need it during the treatment.

HTH

Fri Oct 16, 2015 8:39 pm

Some quick questions on using the derminator: whats the pattern to glide the derminator over the skin? I heard you're supposed to do it in circular, spiral motions until you cover the entire surface area. Is this correct?

Also, are you not supposed to dermaroll with a dry face? I thought you dermaroll with a dry face, and apply serum afterwards. Do you apply serum before, and then dermaroll while the face is still wet?

Fri Oct 16, 2015 11:23 pm

I want to buy this but how come some country's models are more expensive than others?

Sat Oct 17, 2015 6:40 am

Hello everybody,

I m new here, I read all your posts (all the 19 pages) found your testimonials so interesting that they convinced me to purchase à Derminator!

I ve been saving to do so and finally ordered it at the begining Of the week Smile

yay!!

I was so happy! And excited to get this new product that will change my skin texture.
The tracking was blocked since 4 days so I decided to contact their customer service (from own doc)... A bit complicated I thought... Any way I got a reply so quickly! I was so glad intil I opened the answer! I AM SHOCKED! They answered twice : first telling me that I could get a refund (surprising as I was just asking for a delivery date) and then a second email telling me they decided to Blacklist me for NO reason!
I m so SHOCKED!

Has anyone experienced that with this website? I m so disappointed.

Curious method no??

Sat Oct 17, 2015 6:56 am

Kevin578 wrote:

Some quick questions on using the derminator: whats the pattern to glide the derminator over the skin? I heard you're supposed to do it in circular, spiral motions until you cover the entire surface area. Is this correct?

Also, are you not supposed to dermaroll with a dry face? I thought you dermaroll with a dry face, and apply serum afterwards. Do you apply serum before, and then dermaroll while the face is still wet?

You may want to put some HA serum during dermaneedling. Yes you should do circular motions.

If anyone can help me please that d be great. Its the 1st time I experience this with a company and m truly shocked! I spent almost 300$, havent received my Derminator yet but they told me they decided to blacklist me so I wont be able to ordre new cartridges... Just because I kindly asked for a delivery date. It sounds crazy!?!

If I knew, i ´d never have ordered Sad

free skin care · Sat Oct 17, 2015 7:58 am

Sosweet2 wrote:

Kevin578 wrote:

Some quick questions on using the derminator: whats the pattern to glide the derminator over the skin? I heard you're supposed to do it in circular, spiral motions until you cover the entire surface area. Is this correct?

Also, are you not supposed to dermaroll with a dry face? I thought you dermaroll with a dry face, and apply serum afterwards. Do you apply serum before, and then dermaroll while the face is still wet?

You may want to put some HA serum during dermaneedling. Yes you should do circular motions.

If anyone can help me please that d be great. Its the 1st time I experience this with a company and m truly shocked! I spent almost 300$, havent received my Derminator yet but they told me they decided to blacklist me so I wont be able to ordre new cartridges... Just because I kindly asked for a delivery date. It sounds crazy!?!

If I knew, i ´d never have ordered Sad

I would call or email them again to ask why they blacklisted you. Explain your situation....

Sat Oct 17, 2015 9:00 am

Thank you Xandria!

They told me I was too demanding!?! Because I dared to ask once a delivery date!

It really is crazy!

They told me they consider not shipping the country anymore... Apparently just because they dont want to waste time answering question from customers.

That´s scary!what´s the point in investing 300dollars if you cant buy new cartriges later? Really you should think twice before purchasing on this website. I m deeply shocked and feel disrespected as a customer

Sad

such a shame to treat customers this way. 300 $ was an investment for me. It´s so frustrating to feel so powerless. Such a bad experience.

I think it s not even legal to blacklist a customer for no reason?this could happen to anyone.

Can someone help?

free skin care · Sat Oct 17, 2015 11:51 am

SoSweet, It seems to me that you gave 2 choices: take the offered refund or have a close friend order for you in the future.

At some point in my ordering process I was informed not to contact them about shipping delays until a certain amount of time had passed (like 2 months or something like that…in the winter it is even longer, like 3 months)I think they assumed you had read their info about shipping from eastern Europe and the delays in the US postal service upon receiving the imported product. Anyway, it may well be a harsh way of doing business, but it's the way that they have chosen to do it. And imo their products are unique enough to adjust to their protocol.

free skin care · Sat Oct 17, 2015 11:52 am

I meant to say you 'have' 2 choices!

Sat Oct 17, 2015 12:53 pm

Thank you very much JasmineRosey Smile

Well, I have plenty Of friends who could order for me. I was very excited and happy to get my products. This has ruined my experience online.

This product may be unique but this should not be a reason not to respect customers. To blacklist you just because you ask a delivery date is not only harsh. It´s disrespectful. And probably not legal. There should be a valid reason to refuse to sell to someone.

It s scary to order from A company that is so reluctant to answer questions from his customers.
.. Customer questions/complaints should be considered as gifts.

I m very stunned with these kind Of methods in 2015. 300$ must represent nothing to them but that represent a lot to me. I would expect more respect from them as à customer.

Thank you.

Sat Oct 17, 2015 3:41 pm

For anyone who has used the derminator at 1.0mm to 1.5mm, what's it like directly right after? does your skin grow tiny pinprick scabs all over, or does your face just appear red, and then fades overnight? are there lasting signs after 24 hours?

free skin care · Sun Oct 18, 2015 6:50 pm

Kevin578 wrote:

For anyone who has used the derminator at 1.0mm to 1.5mm, what's it like directly right after? does your skin grow tiny pinprick scabs all over, or does your face just appear red, and then fades overnight? are there lasting signs after 24 hours?

I think that's up to the individual skin. One lady on here (RussianSunshine I think) experienced bleeding at .25. Around my lips I bleed using 1.5 but the rest of my face just gets pinprick dots and redness that fades and goes away the 2nd day.

It all depends on your skin and how deep you go.

free skin care · Mon Oct 19, 2015 3:55 am

Immacolata wrote:

And the HA:

http://www.lotioncrafter.com/hyaluronic-acid.html

Hi Immacolata,

May I ask if there is any difference in the ULMW, SLMW, LMW,ELMW, and regular
Hyaluronic Acid when it comes to needling?

I was also wanting to use the HA with my Fyola (Sqoom-like device) and Sqoom uses low molecular weight HA but don't know which type.

I read the messages on this board but there doesn't seem to be a consensus on which to use for needling and/or ultrasound.

Thanks in advance!

free skin care · Mon Oct 19, 2015 9:44 am

I use a hyaluronic acid and water in a spray bottle. After cleaning the skin, apply the serum. It will sink into the skin. That's ok because you will spray your skin with the water to add slip where you need it during the treatment.
This quote is credited to Xandria. Sorry, New tablet!
HTH[/quote]
So, why didn't I think of this? DUH!

Can you think for me more often,please?

free skin care · Tue Oct 20, 2015 8:29 pm

How is everyone disinfecting the cartridge? I can't entirely get the residual blood out of the single needle cartridge even after running it under hot water for a long time then soaking in 75% isopropyl alcohol.

My next question is how to clean the magnet? I was soaking it for a few minutes in isopropyl alcohol but after three uses, the silver coating is chipping off.

free skin care · Wed Oct 21, 2015 8:10 am

denisiel wrote:

How is everyone disinfecting the cartridge? I can't entirely get the residual blood out of the single needle cartridge even after running it under hot water for a long time then soaking in 75% isopropyl alcohol.

My next question is how to clean the magnet? I was soaking it for a few minutes in isopropyl alcohol but after three uses, the silver coating is chipping off.

There should be instructions on the owndoc website for properly cleaning the cartridges and the device. I see no reason to clean the magnet. I'm sure the instructions are located within the document for the device.

free skin care · Fri Oct 23, 2015 7:06 pm

Well, I took it upon myself to revisit the documentation for the device. Since I myself couldn't recall the cleaning instructions. There are details regarding the removal and cleaning of the magnet. I have yet to roll over 1.0 and haven't experienced any fluids/blood in the device. I have cleaned the inside of device with a q-tip and alcohol, but that's the extent of it.

Maybe once I get into rolling over 1.0 then cleaning the magnet will be necessary.

free skin care · Fri Oct 23, 2015 8:52 pm

I followed the directions from the beginning. I am using 0.5 mm and blood mixes with the saline and gets into the body of the device and on the magnet so I have to disinfect the magnet so bacteria doesn't grow. The body I clean with cotton buds and 75% isopropyl alcohol. The magnet was rinsed off with warm water to and then rinsed in alcohol and left out to dry for two days.

I just ordered some more magnets and want to be sure to care for them correctly so the silver coating doesn't peel again.

free skin care · Fri Oct 23, 2015 10:41 pm

Hmmm, I haven't thought about cleaning the magnet. I've used it half a dozen times or so, maybe I should clean it. I only bleed around the lips though.

You bleed at .5? Russian Sunshine said she was bleeding at .25. Maybe y'all have thinner skin than me.

free skin care · Fri Oct 23, 2015 10:43 pm

I'm going to get some denture tablets next week and use them as well as alcohol and hot water.

free skin care · Sat Oct 24, 2015 3:56 am

I get pinpoint bleeding on my forehead and under eye areas at 0.5mm with the 9 needle cartridge and bleed like a gushing fountain with the single needle in crows feet and nasolabial folds. I truly marvel how some of you are doing 1.5mm, I'd be a pulpy mess!

Mon Oct 26, 2015 3:07 am

I get pinpoint bleeding round my mouth with 0.25. At first (3 months ago) I got pinpoint just about everywhere with 0.25, so I assume there is some skin thickening going on. Once I can do 0.25 round my mouth without bleeding I'll up to the 0.5. Russian Sunshine said she bled with 0.25, but now is ok with 0.5. All this gives me hope that something good is happening, if my skin is thickening, that is a good thing, and I am happy Bad Grin

Mon Oct 26, 2015 6:24 am

Guys..

How do you make your vitamin C serum at home ?

Should i get destilled water ? or should i boil tap water, and let it cool off, until it hits body temperature and then mix it with the Vitamin C powder?
And how much Vit C in ratio to water do i need to add?

Does the same go for HA ?

free skin care · Tue Oct 27, 2015 12:27 am

jiidea wrote:

Guys..

How do you make your vitamin C serum at home ?

Should i get destilled water ? or should i boil tap water, and let it cool off, until it hits body temperature and then mix it with the Vitamin C powder?
And how much Vit C in ratio to water do i need to add?

Does the same go for HA ?

Get distilled water. Tap water could have minerals and other material that could counteract the vitamin C. Same with HA. When your skin is tender after needling, you don't want to put any questionable substances on it.

I don't know if you've read the whole thread, but Dr. Setterfield recommends not using anything immediately after needling at a depth more than .5. I was using vitamin C serum right after and didn't see any problems, but now I take the Dr.'s advice.

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