This is my third time ordering from Essential Day Spa.

Once again, I got exactly what I ordered, exactly when you said I would. I also appreciate the free samples!

I would just like to thank you for your prompt service. I was not expecting a reply so soon. This is my first time buying anything off the internet and you have made it a hassle free and positive experience. Once again thank you very much.

Dear EDS,

I get my order today! I just wanna thank you for the best service. And for all of the test you sent with the order.. I will definitely return to you.

Thank you again..

yours sincerely, Sofia (a VERY satisfied customer)

Thank you VERY much for all the extra work you put into this! It is obvious that both you and your company place a high priority on Customer Service. I will certainly be shopping with you again, as well as recommending you to others whenever I have the chance. Many thanks!

Thank you, thank you very much for all the very generous gifts that I received with my order.......I am so happy and just cannot stop bragging how great EDS is to my family and friends. EDS IS THE BEST. Thank you.

Thank you for calling me.....and making sure the order is here for my daughters wedding. Your customer service is "outstanding"...

THANK YOU!!!! I have received my order and so many wonderful samples. I appreciate the excellent customer service and your desire to keep your customers happy and coming back often. Needless to say I am a very happy Essential Day Spa customer and will continue to purchase my supplies from you. All the very best to the entire staff.

Hi there

I would just like to say how happy I am with my recent delivery. I was so excited so see how many samples I received which were very generous. The lip balms were an extra surprise. Sothanks again and I will definitely order from you again.

Much appreciated,

Jenny

Hi!

I just wanted to drop you a line and say a big thank you for the wonderful service you provide.

I have purchased from you online several times before and I must say it is just a delight to shop with youespecially as I live in the UK.

THANK YOU!!

Noel

Thanks so much! The package arrived today and because you are so courteous and concerned with maintaining good customer relationsI will definitely place my next order with you.

I have been ordering skin care products on-line for years and have never had the inclination to e-mail any company before. I ordered the Valmont eye contour cream and renewing packafter reading reviews on EDS forum. When my products arrivedlo and beholdthe 50ml jar of renewing pack had morphed into a 200ml jar. I was overjoyed at this very generous "gift"and wanted to thankyou. I LOVE the products and wanted you to know that you have made me a lifetime customer!!!

Very warm regards, Catherine

I have been buying cosmetic products from you for some time now and it's about time I told you what a fantastic service you provide. I made the mistake recently of buying some products elsewhere from the internet and had to wait 8 weeks to receive them! And to top it all none of my emails were answered when I chased them. In contrastI've never needed to email you to chase any product purchased. Everything has arrived very quickly and in perfect condition. Your service has been extremely slick and professional and I won't make the mistake of going elsewhere again! ;-) Suze

I join the long line of testimonials by saying “Thanks you”. What a great service you guys have. I have introduced a friend to you guys and she has told others. We are used to getting things slowly and at great expensebut you guys are the opposite. Quickaffordable and great service. All these great samples. Thanks. I will be buying one of the sample products in my next order. This is the third time I have ordered from you and believe me it will most definitely not be the last. Thanks again Debbie

I am just writing to thank you for the very speedy and efficient service I have received. I took delivery of my first order from your company on Tuesday having ordered only a few days beforehand. Your prices were amazing and the free gifts were great. I shall and have already recommended this site to friends and family and will definitely be back myself. Thanks again Samantha

Thankyou again for the wonderful service you provide. Not only did I get all my things promptlybut I also received a lovely gifta hand bag and some samples.... I really appreciate itI will definitely continuing buying from you. Thankyou Patricia

I just wanted to say thank you for your prompt and efficient service that you always give. I just received my order todayand love the samples you included for me! Don’t ever go out of business! Melinda

Received goods todayprompt as ever. Great discountgreat freebies and great service allround. Thanks a million.

Thank you for your quick and reliable service (I used to go through someone else for your productshowever it took for ever to recieve them as they were ALWAYS OUT OF STOCK!!! and forever making mistakes with my order!!! So thank you so much for your prompt response and the samples you sent so much appreciated! If only I had known before how easy and convenient it was to just go on line and order your productsI would have saved myself so much hassle!! Anyhownow I knowand thank you for your great customer service!! (So hard to find these days) I will be ordereing from you regularly on line as I have been using your products for at least 2 years now. Thank you Amy

Hi Magda Just wanted to say a big THANK YOU for the fast delivery of my orderand for all the little extras you included too. Its great to know i can order all my MD Formulations and bare escentuals products at great value for money. I have saved an absolute fortune!!! I lot of my friends and colleagues use MD so I'm sure you will be getting lots of orders from the UK in the near future. Will definitely be using your services again! Thanks once again!! Mel

Hi! I just want to say thanks for your excellent service .. it certainly put a big smile on my face this morning. Being in the UK I thought it would take about two weeks for my order to arrive as with other companies I have ordered with and yet three working days later my order is here. Fantastic! Alsothank you for including my free gifts (one of which being an eye cream I was originally intending to order) and also the abundant supply of samples. I fully intend to try them all out and make another order soon! Thanks again, Janet

I had to write straight away as I just received my parcel from you and had to thank you for your outstanding service! To get a parcel here so fast from half way round the world is amazing and the quality of products and especially your service is exceptional. In the UK its very difficult to find these products and they can be several times as expensive. Your site is a treasure and I will be recommending it most highly to everyone. It was very kind of you to include samples and I will be pleased to buy more very soon. Thank you so muchIm delighted and look forward to shopping with you again soon. All best wishes Helena

Congratulations again for your great service! promptreliable and thank you for the samples too! :-) Lorelle

I received the order below this morning and I just wanted to say a big thank you for all the samples you sent with itI am thrilled!! I am going on Holidays next week and most of those samples will come in very handy! Thankyou again. RegardsKathleen

Hi Magda and all the Essential Day Spa Team I have ordered from you quite a few times now and thought it was about time to thankyou for your wonderful service and for all the samples and free gifts you include. You might be in Canadabut your prices and service beat anyone here in the UK - keep up the good work! Louis

I am sending this e mail to congratulate you on wonderful service. All the orders i receive from you are beautifully packagedthe free gifts are amazing and the speed is far quicker than ordering here in the uk. Well Done Sue

Thank you very much...you are very generous and it is very much appreciated. The service you extend to your customers are way beyond my expectation......just absolutely GREAT! Thank you. Marivic

Thank you for the safe delivery of my order -- You are very efficient. I will definately be making another order soon. Again-- thanks for your speedy service. Best wishesPenny

thank you for the prompt delivery.i cannot believe how quickly i have managed to receive my orderlooking forward to receiving my follow up order.i will definitely be shopping with you again and will be recommending you to friends and family.... regards mandy mcneil

Just wanted to say a big thank you for getting my parcel to the UK so fast - I ordered late on April 1 onlineand the parcel turned up this morningApril 6. I wasn't expecting it to arrive for another week or so. I happened to stumble across your store on the internet while I was looking for Escentuals stockists (hard to find at all in the UK) and I'm glad I did. I note that you also carry all my favourite skin care linesso I'll definitely be doing my cosmetics and skin care shopping with you in the future. And your prices are greattoo. Best wishes Karen

Hi! I have now recieved and used the products for aprox. 10 daysI had no problem with the costums due to your help with marking the package as a gift with low value. I am very satisfied with the products and you will hear from me when I am out of produkts. Thanks for the night creamit was also very good.

YoursCatarina

Hi Magda, I have just received my order from you and I couldn't resist sending this email. I ordered these items only 5 days ago ( two of which were Sat and Sun) I received them this morning and as I live in the U.K. I thought the service was fantastic. I am absolutely delighted with the make upand the extra gifts were a lovely surprise. I will try them out and no doubt I will be ordering more from you. especially as even with the postage they were much cheaper than I can buy here. Thank you so much.

Eileen

P.S. I will be telling all my friends about your fantastic service.

I received the order today. As usual the delivery timepricing and provision of samples were excellent. I've no hesitation in purchasing from you even though it's the other side of the world.

ThanksKaren.

I love Decleor productsand am so impressed by your service. Two weeks ago I put through an order - my first ever internet-shopping purchase - and not only did it arrive in 1 weekbut with lots of (free) samples! Thank you! And my partner was (also) so impressed by your service and my skinthat he has decided he too needs some beauty careand has asked me to order him some products! - a first for him too! So thank you! And I\'ve told all my family and friends about your great products and awesome s ervice. Thanks!

Thanks so much. I have been shopping with you for several years now and have always been pleased with the service andof coursethe product you provide. Teresa

I would like to inform you that I've well received the parcel yet. Thanks for your prompt actionI truly appreciate the worldwide service your company providedin addition lead me be more confident to the internet buying (my husband ever tried to buy book thro' internetbut never get the book at last). I'm much satisfied this first time e-shopping experience and ensure that will keep making purchase from EDS in future.

I just wanted to say thank you very much for the order of Decleor. It arrives today 17 Julwhich is amazingly quick. I am delighted with everythingincluding the freebies. You have given a wonderful service - thank you! Judi

I received both two parcels yesterday for my order. I just want to thank you for your kindness in sending me the gift. I also realized that you had to pay for both shipments. If you must packed two separate packages because of my forgetfulnessI sincerely appologize. Actuallyyou should have not gone through all that trouble to just send me a gift. There will be many more orders I believe I can't wait to place on your website in a very near futurenot only for me but for the whole family and many of my friends

Your great fan, Leila.

Thank you for your servicewith your websiteI would be able to buy the products which I could not find in HKBTWit is the 3rd time I made order thro your webI am really satisfy with your servicesthank you.

May

Thank you so muchmy order was received so promptly. I may use your service again after trialing my samples!

Regards, Joanne

I would just like to say that I am very impressed with your company. I have been using the service for couple of months now having come accross the web site accidentally one day. I think the service provided by yourselves is second to none at a cost which I can hardly believe.

I ordered an order onceand it was delivered to my house in Northern Ireland two days later.

Incredible!!!!

I just wanted to drop you a quick note to say thank you very much! I recived your parcel the other day and was absolutely delighted when I opened it! I can't believe that you sent me the exfoliator (which is now one of my fave products!) and the eye make up reomover with the order! You definitely have all my business and my family's! My next order will be when I run out of cleanser and when you start stocking the new cleansers..as I have just tried a sample of the new foaming one and love it.. I have never found such good customer service in a shoplet alone from ordering online,and you make it such an easy process..I wish you continued success. Thank you very much again and I look forward to my next order!!

Just a quick note to say thank you again for such an outstanding parceldelivered super-quick time and full of the wonderful goodies as always! What would I do without you!!

You're the Best!

Thanks & best wishes always,

I was extremely happy with my last order. Thanks for making me feel so special. I have been recommending you to all my friends. All the bestNyoka x

I just wanted to write a quick note to say thank you very much. I ordered last Mondaybeing a new UK customerand received the package this morning! I'm very impressed with such quick delivery. I will definitely recommend your site to my friends and ordermyselfagain. You've saved me quite a lot of moneyplus the freebie eye make up remover which is a very welocme and lovely extra. I also really appreciate the samples you put in with the order.. All in all a lovely surpirse to receive this morning..thanks again..great customer service!

Best Regards,

Pippa

I just wanted to take a brief moment and say thank you and to all of you. I just recently received my shipment of products and I must say using these products has enlighted my daily ritual of cleansing. I'm extremly impressed with the samples that you providedwithout me even requesting any. I've used several other companies beforeand even though i've only made one single purchase from you allyou've definately gained a new customer.. Cheers to all.. I look forward to be doing business you with in the very near future..

Keep up the great work 8-)

Jim

Just a quick note to thank you for my order and the generous samples. You're sampling on a previous order is what got me hooked on that brand in the first place-- its a great line! Your prices are also great- the same order here in the States probably would have cost me twice as much. Anywaythanks for the great customer service- its very much appreciated. Ellen

Spent over an HOUR just browsing your website! What an outstanding site!! It actually HELPS you make choices about your skin and gives you ALL products in the line you are researching. The person who made your webpage is outstanding and the person who put all the ideas together is SOOOO organized! Thank You so MUCH for a wonderful site in which to shop! I will DEFINITELY do business with YOU - Your prices are very fair also. RespectfullyLisa

hithere just wanted to say thank you i received my order this morningcan't believe it came so quickly especially at this time of year. i will certainly be recommending you to my friends.

I have just received my third parcel for youmens grooming essential for my essential to be groomed man (!) and I am once again stunned at how your quality of goods and service surpass even the unprecedented standards you have set. My goodnessI truly cannot say enough how thankful I am to you and that I was recommended your company (by a good friend who is a professional skincare expert in Italy). Believe meI am speachless and it isnt easy to shut me up! I have recommended you most emphatically to everyone I know or meet online as the least I can do to repay you. Alsogenuinelythere is nowhere here in the UK that has pricesnor especially service up to your standards. I asked (very cheekyly too,) to have another product for a free gift instead and you send me bothI wish I could be there to come down and give you a hug as you have made my christmas and I have not bought skincare anywhere else for months. Nor will I now so long as you are there.

Outstandingtruly.

Thank you and I will be ordering again soonsincerely yours,

Helena

hi just letting you no i received my order thank you so much for all the samplesi will always do my beauty shopping with you,you do a fab job thanks mark and diane at

cheers